cockroach on a burger king take out!

@chiyosan (30186)
Philippines
April 19, 2011 9:20am CST
My boyfriend and i went for a drive thru and viola! When i opened the paper bag, there was a cockroach in it! I jumped literally from the passenger seat beside the driver to the back seat! It was a fat one! Would you return it if it was you? Actually my bf and i did return the drinks! We told them we are returning only the drinks because when i saw the roach, i threw the bag. Hehe.
3 people like this
10 responses
• Malaysia
10 Dec 11
Wow, this is a serious problem and I will definitely do the same thing if I saw a cockroach in my food bag! It is rather disgusting and careless of them to not notice the presence of the fat cockroach in the first place. I would certainly return the drinks together with the food because I don't trust them on cleanliness anymore. I would rather go elsewhere to get my food.
@chiyosan (30186)
• Philippines
9 Mar 13
i never went back to the branch anymore, not even to their other branches, i think that is already the same for all of them yuck. roaches!
@jaiho2009 (39140)
• Philippines
19 Apr 11
I will surely return the foods and demand for a refund...not a food ex-change. And i might even talk with the management. As a customer,we have all the rights to demand what is right. They must keep everything clean...they're selling foods,the place should be well-maintained.
@mantis36 (4219)
• Philippines
22 Jul 11
i think if it's only a thing, therefore, it could be replaced by that similar thing... but this is food.... therefore, replacing for another item is, hehehe i have no guts and no appetite to eat no matter what hungry i am suffering, refund is the best answer.... wall for and do shopping for an extra hour until feeling hungry again... and eat at the different restaurant but not the same type of food.... a pizza pie or batchoy will do....
@chiyosan (30186)
• Philippines
13 Jan 13
oh we did return the food and just asked for our money back. i haven't returned ever since. Thank you very much for your response! happy mylotting!
@Thoroughrob (11742)
• United States
8 Mar 13
I would have returned it all and asked for my money back. That would be horrible.
@chiyosan (30186)
• Philippines
9 Mar 13
it was horrible, i am afraid of roaches and i was like what the hell was that creeping inside the fries!!!
• United States
2 Aug 11
I certainly don't think I'd eat at that location ever again1 I hope they refunded your money!
@chiyosan (30186)
• Philippines
13 Jan 13
they refunded alright, but we'll never go back... never! :D
@marguicha (230350)
• Chile
10 Dec 11
I would return everything and, if you had thrown the bag, anyway I would ask for refund. And NEVER AGAIN go there to eat. Restaurants must have extra care with bugs and the places must be sanitized for every bug.
@chiyosan (30186)
• Philippines
9 Mar 13
hi there, that's right i have returned whatever was left of the food. and then asked for a refund. we said and told them our take out did not have to include roaches in them it was in the bag!
@mantis36 (4219)
• Philippines
22 Jul 11
i am 100 percent sure it was all an accident... no one crew would do intentionally put a cockroaches on the take out box... sometimes due to stress or even stupidity, negligence is the cause of the accident..... and there is an appropriate lessons to receive for such failures.... but its not intention after all...
@chiyosan (30186)
• Philippines
13 Jan 13
yes, i can believe this is no intentional.. but the harm is done. =( Thank you very much for your response! happy mylotting!
@sender621 (14889)
• United States
20 Apr 11
Thatould be enough to make me want to put down my burger. just the thought of something crawling on your food can you make you stop and think about what you are really eating,.
@chiyosan (30186)
• Philippines
13 Jan 13
that's true. there was the roach walking around the fries! Thank you very much for your response! happy mylotting!
@wiggles18 (2506)
• Canada
19 Apr 11
Whoa! That is pretty messed up- are you sure you didn't order one? haha :D If something like that happened in The U.S., there would probably be a big lawsuit going on right now. You should have been able to get a full refund, PLUS a credit for later purchases even, for such a thing(My family once got a bunch of free burgers because an A&W gave us only 1 order of onion rings, when we paid for 5 orders...)I'd probably be weary of eating from that particular place again..
@chiyosan (30186)
• Philippines
13 Jan 13
haha wiggles, now thats funny we did not requested for an extra roach, cheese yes.. roach - no!!!
@misterMR (796)
• Philippines
20 Apr 11
First, what I will do is complain at them. After that, I will tell them that they have to observe proper hygiene. Next, I would tell them either to give me another burger (a more expensive one) or I'll ask for a refund. Finally, I can go back inside my car and drive away from the store and I'll never return to that branch (only that branch) again. It's really disgusting to see that at your food.
@chiyosan (30186)
• Philippines
13 Jan 13
We went back and got our money back! it was a bad experience. burger king here sure was something! i never got to forgot that incident till now... never would eat there again. Thank you very much for your response! happy mylotting!
• United States
19 Apr 11
lol i wouldn't returned it i would sue them for it . if you report this kind of stuff they could shut down ? or what ? cuz a roach in a burger eww that's disgusting
@chiyosan (30186)
• Philippines
13 Jan 13
oh yeah, but we have no copy or photo of the burger with roach in it because when i opened it i freaked out i threw the burger!!