I'm just delayed of one month payment and company send me deman letter?

@insulin (2480)
Philippines
June 27, 2011 9:27am CST
I'm just so annoyed and pissed off today with my internet provider since I already know my obligations with that and last month I was not able to pay because I had few problems and they called me last week and I said I will pay this month and today they send me a demand letter that within 5 days I need to pay immediately! what pisses me off is I still did not even use the month of July and I need to pay it already and I called again to the office and they told me just to disregard the letter!You will surely get pissed off to or? I mean I am a good payer of this company for almost 3 years and I just missed one month this year and they will send me immediately a demand letter? What on earth? of course I will not run because I need that connection and of course I will pay it!
1 person likes this
6 responses
27 Jun 11
i wouldn't worry about it to be honest. a lot of those letters are actually automatically generated, and sent out as soon as your account is flagged up on the system. it is ridiculous and if anyone took the time to read the notes on your account they would see that you had called and would obviously know not to send the letter, but its just a sad state of affairs that rather than keep customers happy, they just let their computers spit out the mail!
@insulin (2480)
• Philippines
27 Jun 11
That's what my mom also said that it's normal that they send demand letters or whatsover if delayed of one month or 2 months or so however this is my first time to get the notice so It was a bit stressy for me but I really don't worry I'm just pissed off I think you know how I feel or.
• Mexico
2 Jul 11
Hi insulin: I understand what you mean. Why I am not surprise? Well, simply because that's the way companies act in those cases. Companies don't have feelings or considerations regarding their interests. If you don't pay then they will deman you. What's worst is that some of them don't even listen to you. I hope you find a better service provider and that everything will be ok. ALVARO
@SIMPLYD (91003)
• Philippines
28 Jun 11
Just pay it whenever you can. they are just automatically generated by their system, at the instant that a payor defaults a payment, even just once. However, there are other companies who aside from giving a demand letter, would also automatically cut their service, like those post paid plans. My boss' cellphone would sometimes gets cut-off , whenever she incurs more than her limit and the payment of the company is delayed. We would scamper to pay them, whenever that happens.
@dpalais (130)
• Philippines
28 Jun 11
Yeah I understand you because I experience that before.It makes my day terrible.Since the company already told you not to worry then do so.Those letters are automatically generated in cases of delayed payment and it was generated by an agency that's why. The thing those agencies needs to coordinate to their clients but they failed to contact them on time. I even experience receiving demand letter even though I already paid my late fees..
• United States
28 Jun 11
Oh gosh insulin, annoying indeed. Our company will not send the standard letters like yours they will send the bill and if not paid by the next due date they simply cut you off. To top they tack on a $5 reconnection fee also. They don't care that we have been loyal paying members for 7 years, they will cut us off. The demand letter is really a format computer letter that goes out regardless if you have an arrangement with them. But sadly it will anger loyal customers because there are some in deep holes with them who perhaps were allowed to stay for months on in without paying. Yet faithful ones like yourself had to be annoyed this way. I hope all is sorted soon for you.
@jacklintan (1302)
• Malaysia
27 Jun 11
I have to agree with you about this. Maybe it's computer generated letter from the company. Anyway, treat it as a reminder that you have not settle the payment yet. Don't get fret out because of this. Life is short. Be happy. :)