tourism industry
@sijabatnaburjut (2171)
Indonesia
October 1, 2011 5:16am CST
Is polite to ask our guest to turn off the lights when they are traveling or out of the hotel? Incidentally, the area where I work is a place visited by many countries from all over the world. The visit was very rapid growth and ultimately the government can not meet demand for electric power of hotels and restaurants. So, this island is often power outage. And, I think by turning off lights, fans, ac can reduce the burden. What do you think?
1 response
@lampar (7584)
• United States
2 Oct 11
It is not polite to ask your guest to turn off their room lights when they are going outside, but it is alright to ask them to turn off the lights after they are checked out of the hotel. So long as the hotel already included the electricity usage inside the room bill, the guests can turn on /off their room lights as they wish, but hotel can make a request asking them to turn off whenever they check out, but it is likely the request will not be met by the guests no matter the island is having power outage or surplus, it will be the least the guests will care about in their vacation spot. 
@sijabatnaburjut (2171)
• Indonesia
2 Oct 11
My villa has garden, swimming pool and are equipped with garden lamp, pool lamp. It is frequently found that the lamps are on outside. I understood that the guest also had paid the guest included the garden, pool lamp. The problem, many guest leave their room while their lamps are on. Is it also good if we turn the lights off immediately without notice to guest.
@lampar (7584)
• United States
2 Oct 11
But how the guess are going to turn off the garden light and pool light at night, in that case, they will probably can't find their way back to their rooms. hahaha....But they can always turn their room light on so long as they still own that room, i assume it is alright for you to ask them if you don't mind to be seen as not polite to your guests, but i will suggest posting a big sign in your hotel lobby may turn out to be a better option than giving them notice or asking them if your manager think it is the only way to prevent total black out due to power outage, may be he need to buy a large power generator aside from using the power from government department or just one electric company. I am sure the hotel will has no problem in buying a large power generator for their property and business use. 
@sijabatnaburjut (2171)
• Indonesia
2 Oct 11
The problem is our boss won't even think of buying new generator. I suggested my boss to buy new power but he always said that we needed to wait for new building. Yeah, they got a plan to build more rooms in the back side of our hotel. But I was just worried with the power outage here in the island. A lot of customer complained the electricity problem and we as staff only ask sorry for that problem while the boss said that the problem happened to all operator, but as far as I knew that the problem only happened in our hotel. I was just sick of my place of work and boss. We always deal with customer for saying sorry. Just got mad down here.
