A Quickbooks / Bank Rant after a frustrating session
@bagarad (14283)
Paso Robles, California
February 25, 2012 10:35pm CST
As most of you know, I hate the bookkeeping part of my business. I was almost at peace with Quickbooks, and then my bank was bought out by another bank. I loved my old bank and never had a problem with them. But there's been nothing but problems since the new bank took over.
First, I was one of the unlucky ones whose account number with the old bank duplicated one in the new bank, so the old bank customers with duplicate accounts all had to get new account numbers. At one point the old account dumped all that was left of it into the new account. I thought I'd finally have some of things that were wrong straightened out, but that won't work now. The second time I downloaded my bank information into Quickbooks( today), it did some peculiar data downloading stuff it's never done in the past before my account information was downloaded. Then when I finally got the data downloaded from my account, it insisted the transactions didn't match the Quickbooks register,which I had just updated very carefully in the usual way.
I had just painstakingly made the deposits into my register so they would match the downloads, so they were no longer in the undeposited funds. Quickbooks wouldn't let me add the transactions because they didn't match, and I couldn't add the deposits without removing all the deposits I had so carefully entered in so they would match. QB insisted I had to redo them in order to make things match. That's what I hate about Quickbooks. About the only thing it's good for since this bank change is keeping track of which bills are due and who owes me money. I give up on the online banking. I may as well do it all manually. That's better than doing it twice because Quickbooks is confused. Software is so arbitrary! I have hated Quickbooks for a long time, and since this bank change it's impossible to get it straightened out.
Thanks for letting me rant. I know the solution is to undo everything I did that I have always had to do in the past before downloading. That involved taking the money from undeposited funds in QBs and making a deposit into my register with it. The idea is that when I download the bank data, it should than match what's in the QBs register. That removes the money from undeposited funds. After I did the download QBs for some reason couldn't see all the data I had manually entered in that register and wanted me to make each deposit in the same way I had before to get it to match. But since I'd already done it, the money was no longer there to repeat this. So the only way to fix it so QBs is happy would be to delete an hour's work and do it again. The rebel in me refuses. If it were a person I were dealing with I'd be insisting he do it right. But what can you say to a stupid computer program that downloaded something to foul everything up and didn't tell me?
3 people like this
6 responses
@bagarad (14283)
• Paso Robles, California
26 Feb 12
I doubt it. I've almost stopped steaming after an hour sorting Hubby's bills trying to find one that seems to be missing and needs to be paid. But I don't see why I should spend my time keeping a software program happy when I'd rather be here or writing or photo editing. It's supposed to serve me -- not the other way around. It's like paying for the services of a cleaning lady and having her tell you to clean the house.
2 people like this
@dragon54u (31633)
• United States
26 Feb 12
I haven't had that experience, thank goodness, but I know banks are merging all the time. I really miss the days when banks were smaller and didn't merge into big monster mega-banks. I think if they stayed small and served local communities we would not have had all the bank bail-outs. There's a lot to be said for staying smallish and local, more support is possible for communities and they thrive better without the restrictions and greed of the giant banks.
2 people like this
@bagarad (14283)
• Paso Robles, California
26 Feb 12
The old bank did a great job of serving the local community. Then the government required them to take bailout money and hit them with a bunch of new regulations that required more cash reserves. So a bigger bank bought them out. The buying bank was still a local bank, but for many of us the merger caused a lot of headaches.
@BarBaraPrz (51817)
• St. Catharines, Ontario
26 Feb 12
Ah yes... the benefits of the computer age making life so much easier...
1 person likes this
@bagarad (14283)
• Paso Robles, California
26 Feb 12
BarBara, I love the way you say so much in so few words. I will give computers an "A" on word processing, though. I still remember the pain of having to retype draft after draft when I wrote papers in high school and college. I wish we'd had computers back then to take the pain out of the process.
1 person likes this
@JenInTN (27514)
• United States
26 Feb 12
Wow..that is a pain. I remember when the old bank I was using got bought out...it was constant irritation for a couple of months. Things did even out though and I am actually still with them.
Programs can be very finicky sometimes. I hate that you are losing all that time with it. I hope you get it straightened out and the new bank works out for you.
2 people like this
@bagarad (14283)
• Paso Robles, California
26 Feb 12
The new bank is still a local one, but only one person still recognizes me by name, something the old bank expected employees to do. I used to feel I was among friends there, since I've been with them since 1993 when I started my business. But I think a lot of this is Quickbooks.
@dorannmwin (36392)
• United States
29 Feb 12
I personally love online banking, but I've never had to worry about it with a business and I highly suspect that when it would come to a business it would be nothing but a pain in the rear end.
With that said, I also think that when the bank change happened, they could have done a lot more to make the transaction go more smoothly than it went. I certainly hope that everything works out for you soon.
1 person likes this
@bagarad (14283)
• Paso Robles, California
1 Mar 12
I did like online banking until this happened. What's funny is that if I didn't enter those deposits into the register in the past, I had know way to enter them to match them after downloading. Now it's just the opposite. If I hadn't done it, I would be able to do it after downloading, but I can't match to the ones I already entered. Is it any wonder I'm going crazy? Oh, well. I guess I'll forget it and work on building my two new web sites on Weebly.
@inertia4 (27978)
• United States
2 Mar 12
Now that sounds like a waste of time to me. I do not have a PC and I do not use QuickBooks. I used to use Quicken. That seemed pretty good. With my Mac and the App store, there are tons of apps I could download to do the same thing. I always did my book keeping manually. I guess I liked taking my time with it. When I find a computer program that does what I do and how I do it, then I will use one. Good luck with your new bank.
1 person likes this

@inertia4 (27978)
• United States
16 Mar 12
Well, I basically do everything by hand. I am sort of old school. I learned a lot from my father. But if you have OSX Lion installed on your Mac, you should have access to the Mac App Store. Go there and do a search for apps that fit that description. I used to use AppleWorks. But that no longer works in Lion. AppleWorks for me was much better then any microsoft program. I don't currently use anything. But I am looking for an app that fits my criteria, and when I find one I will download it and use it. I do want to get away from using ledger books.







