Don't Ever Want Another Weekend Like This One!
By Suebee
@Suebee (2013)
Canada
May 28, 2012 12:59am CST
I have to say that this is the worst weekend I have ever put in at work yet. I work every other weekend, no big deal. Well, this weekend we have a new person on our wing. She is not new to the job or to the facility, but she just recently got moved to our unit. She is the most incompetent person I have ever worked with in my life. She won't listen to any advice or tips on how to make the job easier and, in fact, when you tell her how something is done she looks at you like you have 3 heads and does the opposite of what you suggest to her. NOT COOL! In fact, I feel my safety is in jeopardy working with her. She is 67 years old and cannot handle the pace. She cannot do her job. The reason she got moved to our unit is because there were so many complaints about her on her other unit that they moved her.
Why does management just move the problem instead of solving it? Why won't they fire her? Can anyone in a management position please explain this to me? I work with a lot of aggressive Alzheimers residents and she "gets them going" and then just stands back and watches the fireworks so to speak. Everyone has complained about her, she has been caught disregarding company policies and putting residents safety at risk but nothing has happened except that they moved her to my floor. After just one weekend working with her I thought I was gonna kill her. I'm not willing to put my health and well-being at risk working with her. Any suggestions? Has anybody else every encountered this problem? If so, how did you deal with it?
2 people like this
7 responses
@PhillyDreamer (3039)
• United States
28 May 12
It's hard to fire somebody, and the new way of thinking for HR types is that you have to really try to fit a person in your organization, before letting them go. If you have to work with this woman, I'd suggest communicating how you feel to her in a professional manner. Find out why she is so resistant to your suggestions, and see if the two of you can come up with a way to co-exist. At the same time if she is breaking policy under your watch be sure to let the higher ups know.
@Suebee (2013)
• Canada
28 May 12
What I don't get is why is it so hard to fire someone if they are not capable of doing the job? She is incompetent in every aspect of the word, and she is putting MY safety at risk. My floor has all the aggressive residents, they all have dementia so are not responsible for their actions but she doesn't get this. A person has to be calm and know what they're doing. She is an "in your face" type of person, gets the residents agitated so that they start yelling, swearing, kicking, scratching, hitting etc and she then steps back and lets the other staff (namely me) deal with it and try to calm things down. I don't get paid enough to get beat up by someone she has gotten all riled up and then can't handle.
I guess I just don't get it.
@PhillyDreamer (3039)
• United States
28 May 12
You won't ever get it till you have the conversation with her. The fact that management hasn't fired her is because she may have told her side of the story that all the co workers in her unit decided they wanted her out so they did everything possible to get her fired. I have experienced a situation like this in my old job. I have the habit of telling my bosses when they are making stupid decisions, and I am not the type of person to sugar coat things. The bosses then tried to make it look like the reason why their store was failing was because I had a bad attitude. Unfortunately my track record with other stores was something HR could not ignore, so I was placed in another store, and I worked well with the new boss, because she understood how to take criticism better. HR is just trying to see if the problem was with the department or the employee, and unfortunately the only way to determine this is to put the employee into another department. At the same time this employee may feel like she is being attacked, and that naturally makes a person more edgy and defensive. Try talking with her and let her know that you aren't trying to start trouble, but the way she is doing things is going to put both your safeties in jeopardy, If she still doesn't listen then at least you can tell your boss that you had a conversation with her to try and work things out, and since that didn't work you need the boss to step in to the situation.
@Suebee (2013)
• Canada
28 May 12
Yes, it's true eh that there are two sides to every story. I talked to my immediate supervisor several times about her and explained the problem. Unfortunately, my immediate supervisor does not have a lot of authority to do anything about it except report her to the next level. I wrote 3 incident reports before I left work tonight so that a few of the things are in writing and a follow-up has to be done. I'm really hoping that I get called into the boss's office tomorrow as I really and truly feel that this woman is gonna be the direct cause of someone getting hurt. Our unit is already known for people getting hurt and being on workmens comp. I've been in this line of work since 1996 and have never had an injury yet. I don't want to be the next one filing a workmens comp claim and losing time at work because of an incompetent co-worker.

@Loverbear (4918)
• United States
28 May 12
As it has been said, it is very hard to fire a person, no matter how incompetent they are. Even with documented proof the person fired can file suit and very often win the case. This is even more possible with a person who is "older". They can clean up on an age discrimination suit! My business law instructor covered the situation in class and when he was working as an attorney he had a situation come up when he was doing business in Chicago. He had a woman working for him that had specific duties. Soon she wasn't doing her job at all. One day he went in early and checked her desk and computer. He found a list of her "clients" and balls of yarn and other craft supplies. It turns out he had been paying her to run HER craft business instead of doing her work for him. He boxed all her craft crap and printed out two copies of the lists and other information for her business (he kept one copy). When she came in she was VERY surprised to find him at work that early. He informed her that she was fired and explained why.
About three days later he received information from the employment bureau that she had filed for unemployment. He fought the claim for cause but he lost...WHY? Because she had worked for 182 days...two more days than the Illinois statute. If he had fired her even on the 180th day she couldn't have collected.
With the uprising of the older citizens about age discrimination, they hold the high hand. They have management trembling in their boots! It is entirely possible that the management is building the case against this woman. They HAVE to show her incompetence before they fire her. They can't just take one or two person's complaints, they need to have irrefutable proof that she isn't suitable for the jobs assigned to her.
Start documenting her inadequacies. Inform everyone on that ward to do the same. Keep a note book noting the problem and what time it happened. It doesn't have to be done immediately, but do it as soon as possible. If each person working on that ward does the same thing and after a week everyone turns the information in to the supervisor, they can't ignore the truth. In the mean time, talking to her sounds like you would be talking to a brick. You will waste your breath. She isn't listening now, more than likely she won't listen later. Although, you might try taking her aside in a quiet area, and laying out the facts on her. Obviously she needs the job, and if she continues to behave in this manner she won't have one. She needs to be in a job where she can't hurt someone...like organizing the closet with the door locked from the outside!!! Let the supervisor know what the woman is doing in the meantime. She is putting everyone at risk and doesn't belong in a "high risk" area. Especially where violent patients are involved. She could cause her coworkers to be seriously injured or killed. After all, when a patient with mental problems gets violent, they channel ALL their energies into their anger. I have friends who have worked at Atascadero State Hospital and very few of them have not been injured by a patient.
I am not in management, although I do own my own business and have hired and fired many people who are incompetent. It is very difficult to deal with the situation! One of my fired workers was a pip! I felt sorry for him because he couldn't get a job. (First mistake...) I taught him one on one what I wanted done. It was a very simple job stuffing teddy bears. I supplied him with a batch of bears to stuff and the first batch was returned beautifully stuffed! I was thrilled!!! I gave him a second batch and they came back filthy, horribly stuffed, smelly...it was awful!!! When I picked up the filthy batch of bears he informed me that he would only stuff five bears at a time, that the stuffing holes had to be a certain size (6" long. In a arm or leg that is 7 inches long, it is a bit difficult to have that size hole) and that he wouldn't stuff anything white (That was a DUH comment) and that the bears couldn't be under 8 inches long. I told him not to worry because I really didn't need his services any longer. He pitched a fit and threatened to file for unemployment (which he couldn't because he only worked for me for a month) and that I couldn't fire him because he was a friend. The friendship ended, I threw out the batch of bears that he stuffed they couldn't be used because the dirt and smell were so deeply imbedded in the fabric that that was the only thing I could do. The ones that had been beautifully stuffed had been done by the man's mother! I learned a valuable lesson, don't hire someone because you feel sorry for them.

@Loverbear (4918)
• United States
28 May 12
It isn't just the stress, it is the danger! Something does need to be done before someone gets seriously injured.
@Suebee (2013)
• Canada
28 May 12
Thanks for sharing that info. I guess she is really playing the age discrimination thing in her favour. It is just a very difficult situation to have to deal with, especially for me as I don't usually complain about my co-workers and never in writing. However, something has to be done because it's just too stressful going to work in that type of situation.

@jaiho2009 (39140)
• Philippines
28 May 12
Reading your topic give me different reactions.
When you said "why not fire her" - I feel dismay
When You said "she disregarded policies and risking residents"- I feel desperate for her
When you said "you want to kill her"- I can't help but laugh.
Goodness- yes, why put your health at risk working with her.
Why can't the company give her proper action.
She is illegible for retirement benefits right?
So, why not send her home and give her the benefits that she needs, instead of making others irate and having headache.
@allknowing (153544)
• India
28 May 12
Wait a minute! Could it be that she has been sent to your unit as a patient! Mistakes such as these happen and I only hope it is a mistake.
If that is not the case what stops you all from preparing a report on her and submit it to the powers that be. Earlier the better. You need to collect ample evidence to substantiate your report.

@allknowing (153544)
• India
29 May 12
Even one more person to go with you would suffice to strengthen your case and some kind of evidence - may be a picture or a recording of what goes on which could be done without anyone knowing about it and with this you may not even need another person's support. Do it Sue.
@Suebee (2013)
• Canada
28 May 12
That could definitely be an option. I submitted 3 written reports for incidents that happened over the weekend, however some staff won't get involved. They all hate working with her but would rather let someone else do the required work of reporting her. Unfortunately, the residents all have dementia and are not able to report her themselves so it's just any staff that are brave enough to do it. Unfortunately not many staff members want to become part of an investigation.
@sherrybelle (707)
• United States
28 May 12
Hi Suebee,
It sounds like you have good reason to be concerned. If I were you I'd discuss all this with your supervisor or someone in management because it sounds like this woman is only in the workplace to create drama. No one should have to deal with that.
At least if you speak with someone in management you will have done your part. Then if there are future problems it won't come as a surprise to them.
I believe it's important to communicate especially if having her there is a risk where your safety or the safety of others is concerned.
@Suebee (2013)
• Canada
28 May 12
Well, after this weekend that is exactly what It am doing. I never report anybody for anything, but tonight before I left I wrote up 3 incident reports and put them on the boss's desk. If it is in writing, they have to do a follow-up. My concern though, is that this is the same thing that happened to her on the other unit. She had so many complaints about her that they couldn't keep her there so they moved her. If someone is that bad why can't they just get rid of her or ask her to resign? I think they might be hoping that she retires soon. She's 67 years old and looks more like a resident than staff.
@911Ricki (13588)
• Canada
28 May 12
Im sorry you had to go through this, and it can be very frustrating as well as stressful. I remember working in a retireement home and I was new. I mean fresh out of school new. I had all the middle age woman picking on me to the point I snapped. They expected me at 19 to be in charge of 70 residents by myself after only 2 days on the job. They didnt even give me training either, and they would pull the pull a double shift or else your fired. Maybe, they dont want to fire her because shes been there too long, or shes close to retirement. Dont let it stress you too much, give it a few days, and if it continues file a written letter to management. I remember working in that sort of environment I was happy leave not because of the job, but of the coworkers who harrassed me.

@Suebee (2013)
• Canada
29 May 12
It's not just the back-breaking work it's also the aggression of the Alzheimers residents. She gets them riled up because she is an "in your face" type of person. She pesters them and then can't handle the behaviours that ensue. I've reported it all, now I guess I have to wait and see. I was at work today and never heard a word from management, not even to ask me about what happened.
@911Ricki (13588)
• Canada
28 May 12
I didnt survive and left. I had enough of the staff and they would try to make me do their work, and work double shifts. Maybe, shes just getting older and tired with that type of attitude sort of speaking. I know the job can be very tiredsome and a lot of back breaking labour on the workers especially in a short period of time.

@inertia4 (27978)
• United States
31 May 12
Well, the only way to really fix this problem is to document everything she does, also, get everyone in your unit that does not like how and what she is doing. Then take all the information to your supervisor and have a meeting with him. And in addition to that, many complaints from many people to the boss will only make them look deeper into this. If she really is putting patients health at risk, that is a major strike against her. And that should be brought up to the supervisor. I hope these suggestions help.








