problem with my yahoo mail

@irene66 (1669)
Philippines
July 18, 2012 8:55pm CST
I had been having a problem entering my yahoo mail for the past several days now. what might be the problem? This is frustrating as I recieve most of my important mails in there. Have you experienced the same? Suggestions please!
6 responses
@Raine38 (12257)
• United States
19 Jul 12
A couple of weeks ago, my husband's yahoo was hacked and he was being booted off continuously with a prompt that he logged on to another device. I, on the other hand, received some mails from our former professor asking for 2 grand. I think yahoo is having some security problems, I suggest you try to upgrade your security questions and change your password ASAP. That's what we did before my husband's account became fully inaccessible.
@irene66 (1669)
• Philippines
23 Jul 12
Thanks for the response. How can i upgrade my account please? I cannot enter my mail. When I try, something pops out and ask one of those security questions like where did I spent my honeymoon The problem is I cannot remember it anymore because that was 20 years or so
@Raine38 (12257)
• United States
23 Jul 12
Hmmm, that's tough. You can try emailing Yahoo Customer Service to have it fixed for you. They might give you some other security questions, in the form of the personal info that you provided when you signed up for a yahoo mail. I haven't tried this one, tough. Hope this helps.
@jjzone44 (917)
• United States
19 Jul 12
I have not had a problem with getting into Yahoo mail, but I do know people that have. Yahoo had a security problem which you can read about here to see if it affects you: http://ycorpblog.com/2012/07/13/yahoo-0713201/ Also I know of some people that had to update their JAVA software to access the mail properly. It's also probably a good idea to try it with different browsers to see if that helps.
@bobmnu (8157)
• United States
19 Jul 12
I am having problems with my Yahoo mail. I can read several emails and then it slows way down and I often have to log out and sign in again. I hope they resolve the problem soon.
• United States
19 Jul 12
If you have had the same email for a while (like years, although I'm not sure how long ago it was for sure) it may be on a list of emails that were sold/leaked by a former Yahoo employee. I have had mine for about five, maybe six years, and it was one of the "compromised" accounts. I haven't had any trouble with my actual email but accounts where I'd used that email to register (Hulu, eBay, Woot, Amazon....) reset my password and I had to go in and change it to something new because of this list. Like I said, it hasn't affect my email access but that might be what is causing your problem if you've had the account for several years.
@o0jopak0o (6394)
• Philippines
19 Jul 12
Have you tried using a different browser? Clearing cookies?
@ranger07 (555)
19 Jul 12
I do not know what the problem is on your end. I have not had any problems with mine. Sure wish I could help ya.