United airline mistake, but they have honor it

Firstly I purchased a ticket and a friend of mine flew the same day he purchased the ticket. My ticket was canceled. The amount was 4 miles and a little tax. The glitch was meant with the miles as the tax was the correct amount. A regular ticket would cost 80,000 miles(if you had that many it would charge you the full amount). United has stated they refuse to honor the tickets and would face severe financial trouble if they are forced to but will reward those with tickets in some other fashion. They could get slapped with a fine but seems they will come to a middle ground. I say fair is fair, a glitch is not the customers fault but the company.

Error is the thing which can be made by normal human being regularly or sometimes even more...this mentioned united airline is made just this mistake and also compensated for this mistake and why we wanna scold...anyway the gain is for the customer right..nothing is lost dude...even the airline will learn a lesson for not making error again..am i right...????

The airfare maybe was $445 but the computer system made a mistake and had the cost listed as $45. Yes, that is ultra cheap and I feel that the passenger flying from the USA to Hong Kong was very lucky. I agree that once sold the airline must honor the airfare paid. If I got an around the world airline ticket for $100 I wouldn't want to then pay another $1000 due to the airline making a mistake on their website. In 2005 I flew from London to the Maldives for around two hundred pounds. I had a similar airfare from London to Cancun in Mexico for around that same amount of money in 2006. Since then airport tax has become much higher and few flight bargains are around anymore. I liked reading about the lucky traveler.