The shop didn't pay the postage

@maximax8 (31042)
United Kingdom
August 20, 2012 10:16am CST
I got a postcard through my front door which said postage revenue of three pounds and twenty pence payable. The shop forgot to pay any postage for my box. I ordered a paper weight and three ornaments of star fish. I phoned the shop and they will be hopefully refunding my postage that I had to pay at the post office headquarters. This experience puts me off ordering things on-line. Why do you think the shop didn't pay the postage? Have you ever had a problem with on-line shopping? Did you get put off Internet shopping at anytime?
3 responses
k sridharprasad
@yugasini (12892)
• Secunderabad, India
23 Aug 12
hi maximax, till now i have not do any online shipping, before you are ordering for items from online shop,have seen that they will send items to you with their postage or your postage,if it is written in their items list, then it will be clear to you,i have not do any online shopping here,most i do not go for shopping,or i will pay cash and bring the items to my hope,have a nice day.
GreenMoo
@GreenMoo (11833)
•
20 Aug 12
Glad to hear the shop are putting the situations right. i'm sure it was just a mistake where someone put a package in the wrong box or something. I bet they're embarrassed. It's not good customer service really!
Just an Ordinary Owl?
@owlwings (43897)
• Cambridge, England
20 Aug 12
1) They just forgot. 2) Yes, once I paid for something by Credit Card and it didn't arrive. The card company dealt with it completely and refunded ny money. 3) No.