Does Visa or Mastercard send e-mail to us?

@jadoixa (1168)
Philippines
October 16, 2012 12:43am CST
today i opened my inbox and saw this e-mail that says "You must confirm your visa account!" below are the contents of the message: Visa account Security info confirmation Please Confirm Your Details (Credit Info!): Please fill out the below form to protect you against fraudulent use of your Credit card Verifed By Visa adopted solution SecureCode ? We need to Verify! your identity with a Credit or debit Card.. Change Your Information! Please click below to review data and retry card or change Information Confirm Credit Card! Thanks, The Credit! Account team have you ever received such kind of e-mail? did you follow it? is this real or one of those e-mail scams? it seems true because the e-mail sender is "MemberBenefit@message.visa.com",.i would like to know from you.
1 person likes this
7 responses
@bloodmask (590)
• India
16 Oct 12
They don't send you send such mails to a person. Its a clear case of phishing spam mail. If you go through the mail It won't have any logo in it or any last word that this mail has any link with visa. You should contact your bank for further details and don't start typing your card details as it may cost your card and money.
@jadoixa (1168)
• Philippines
22 Oct 12
yes that's right. good thing too i didn't follow the link, some phishing e-mails really seems true and real, a lot of people can be fooled by it sometimes. thanks for the response.
@jencai (3415)
• Philippines
17 Oct 12
I also received such kind of email before. I don't usually trust email sent to my inbox specially if it's asking for my details. Bank would not ask for those information via email they would personally ask you by phone call. Don't trust unknown emails it might cause you trouble. So be careful. Call your bank about this and they will assist you.
@marguicha (122468)
• Chile
17 Oct 12
Be very careful about sending information. I was hacked last year and it took them a second to take away $2000 from my credit card. Needless to say, I was in great trouble for a long time after that.
• United States
17 Oct 12
It's a scam, your credit card doesn't email you about confirming your Visa account.
@namiya (1596)
• Philippines
16 Oct 12
this is a scam and never give out personal information. credit card companies never asked me information by emails and advisories are all coursed regular mail delivered to our home. best is to call your bank and report this email.
@youless (98211)
• Guangzhou, China
16 Oct 12
This is likely a scam. I have both Visa and Mastercard but they have never sent me emails. My bank will send me the letters instead and it is formal.
@rog0322 (2832)
• Cagayan De Oro, Philippines
16 Oct 12
Hi, It is a scam, period. I have read stories about emails like that, and still has to receive one. Stories tell of similar emails only to find their accounts hacked and used by other persons. One almost gave all the information before realizing she been had, she contacted her bank which advised a wait and see attitude. A few months later, somebody tried to charge her account for online purchases. Having been alerted, the bank refused to pay the amount, almost catching the culprit in the process.