An arrogant security personnel
By Danzylop
@Danzylop (1122)
Philippines
December 4, 2012 10:47am CST
Hi guys! I am posting this topic to vent out a certain event today on my second day of training at work. I needed to submit an incident report regarding a rude security personnel.
Well, it started when I was about to leave the building this afternoon. As I submit my bag for inspection, I did inform the guard that there is a jacket inside my bag. And the weird thing that happened was that he responded to my supposed to be a helpful information with a rude and arrogant utterance. I got provoked when he got mad telling me "Don't tell me whats inside. Just open it for me." Well, that looks like nothing is wrong but the emotion that it went along was frustrating. I dont want anybody to get rude to me. So the incident resulted to the exchange of emotions. We argued, hardly. We looked at ourselves eye to an eye.
I did need to submit an incident report. It didn't do it because I do want to escalate this issue or expect for an immediate disciplinary action against him and me. I am just concerned about the safety that might have compromised if I wont do it. I dont know what is his reason why he took my ID and my personal details on it. I just want to settle the issue with the help of HR and at the same time, be assured of my safety while I am undergoing the training.
I did post this not only to make everyone know that I have had a bad day but I also would like to know if my decision was too much or I should have not done it all. Did I made a wrong decision of bringing it on HR. What do you think?
What if you are in my shoes what would you feel?
1 person likes this
11 responses
@ARIES1973 (11944)
• Legaspi, Philippines
4 Dec 12
Hi Danzylop!
I never had this kind of incident in my life. I mean to have an argument with a security personnel or other similar person. When entering a certain place which would require me to open my packages, etc. I would always bring out a sweet smile. For me, this is the most powerful weapon of a human that I'm sure we should always carry with us. That is why even at times I am not feeling very well, I would try to wear a smile in public places. It helps a lot. Most of the time, the security will not look into my things anymore.
But on your situation, I think you have just done the right thing. It is important that we report such kind of incidents to the HR for future references. What I mean, if this incident not only happens to you, the HR would be aware and could take actions about it.
Have a nice day!
1 person likes this
@Danzylop (1122)
• Philippines
4 Dec 12
I agree that wearing a smile could lighten the situation or could have prevented it at all. But you know, even if people become are not nice at him, as a security personnel he should not take it personal. His main job is to stay at the entrance and can you imagine that kind of attitude from a security personnel? I can only remember some greeting at the entrance. They are not supposed to be mad at everyone. And you know when I vent it out to my co-trainees, they also have had a problem with the same guy. So who has the problem, though I've got a share of fault in the happening of the incident.
1 person likes this
@ARIES1973 (11944)
• Legaspi, Philippines
4 Dec 12
So that's it. He should not be working on that part. Because if our job is meeting people, whatever kind it might be,we should always be respectful. You have done the right thing friend.
Merry Christmas!

@angelkarah050182 (4980)
• Philippines
4 Dec 12
You did the right thing reporting it to the HR. Why did he take your personal information? I hope they will discipline him. Some people really are tactless. They don't care if you'll get offended or not. If I were you, I'd do the same.

@angelkarah050182 (4980)
• Philippines
6 Dec 12
@Danzylop Yes, I was about to write something about that AMALAYER thing. It's good that no one took your videio and posted it in Youtube. LOL.
@Danzylop (1122)
• Philippines
4 Dec 12
That is what I emphasized to the HR people. I told them that I am really not after punishing the guy(if there's gonna be any), cause his attitude is not my own personal problem.
I really made it sure that they understand my point. I wanted to be reassured of my safety while undergoing the training. I don't know how to explain in the most descriptive way but I feel unsecured given the situation. He even took my ID (in front of many people who were passing through which is embarrassing for me again, I feel humiliated). And if you are aware, it looks like the "The Amalayer, the retribution". 
I really made it sure that they understand my point. I wanted to be reassured of my safety while undergoing the training. I don't know how to explain in the most descriptive way but I feel unsecured given the situation. He even took my ID (in front of many people who were passing through which is embarrassing for me again, I feel humiliated). And if you are aware, it looks like the "The Amalayer, the retribution". 
1 person likes this

@wolfie34 (26770)
• United Kingdom
5 Dec 12
Not only was he discourteous in every way he also sounded like he had an attitude problem, but why take it out on you? There is absolutely no reason for rudeness and if I was in your shoes I wouldn't have any hesitation about reporting him, if he is rude to you chances are he is rude to others too, and what company would want one of their employees to be rude, doesn't show a good example does it? We all have bad days but that gives us no reason to take it out on others! He needs to be told that his behaviour is unacceptable, end of!
@Danzylop (1122)
• Philippines
6 Dec 12
Hi wolfie34
If they will call me for an investigation, I would probably use your post to justify my point. Actually when I shared this sad story to an HR personnel, She actually confirmed to me the attitude of the guy and that really made me assured that I did a good thing and that the action I made would not back fire at me. Though again, I did explained it to her that I really don't wish to remove or punish, but if its gonna help to improve something, I would really like to cooperate.
If they will call me for an investigation, I would probably use your post to justify my point. Actually when I shared this sad story to an HR personnel, She actually confirmed to me the attitude of the guy and that really made me assured that I did a good thing and that the action I made would not back fire at me. Though again, I did explained it to her that I really don't wish to remove or punish, but if its gonna help to improve something, I would really like to cooperate. @choybel (5042)
• Philippines
4 Dec 12
Sometimes, all it really takes is the tone of voice or the wrong tone as is in this situation. In some of my arguments, especially with my girlfriend, it was usually because of this, the wrong tone in saying something and everything just goes wrong.
I, for one, would have felt the same when treated that way. I think that your reaction was normal, in my opinion. It's a good thing that this was reported to HR so that they would know both sides of the story and evaluate the situation then respond accordingly.
@Danzylop (1122)
• Philippines
4 Dec 12
I would diligently grant his request if he will ask me to open my bag which I actually did when I entered the building. It just that, I didn't like the approach and he really sound like he was mad at something I dont recognize. He might have had some problems with people earlier and that he did vent it out on me.
@choybel (5042)
• Philippines
5 Dec 12
Another problem that I have many times, wrong displacement of anger. This is also some of the cause of the fights I have with my girlfriend as I am known to be short-tempered and really moody so when I am mad at something and since we spend most of our free time together, I tend to vent this anger at her and so heated arguments arise.
@Danzylop (1122)
• Philippines
6 Dec 12
I understand that. I know it can be really hard to pretend happy when we are really not feeling well. And that is mood. And oftentimes, mood really becomes unproductive if we forget the fact that they didn't do anything that upset you or driven you to be at a bad mood. Being able to know the cause of fluctuating mood can be basically helpful, because you understand what is going on with your self and behaves in a better way.
@Lovegreen (376)
• Philippines
5 Dec 12
Hi Danzylop :)
For me it was the right decision, his rudeness and arrogance should get him somewhere right?
In fairness to the security guards not all of them are like that but many are.
My husband had a bad experience with a guard too and it was also at his workplace. The guard was assigned at the parking area and his task was to ensure that the parking area is safe and not crowded. When my husband parked his motorcycle the guard shouted at him saying he should not park there as the space is reserved for a certain manager. My husband who was shocked with the guard's loud voice told him he does not need to shout. Instead of apologizing the guard went on with his shouting and worst of all he started using saying dirty words! My husband who has been with the company for a long time does not recognize who the guard was, all the other guards are familiar to him. Now came this manager who the guard was reserving the space for and greeted my husband who immediately informed him of the incident. Knowing what happened the manager told the guard that the man he shouted at is the engineer of the company. It was then that my husband learned that it was the guard's first day there and was apparently recommended by the manager. Realizing that he made a mistake the guard sort of apologized but my husband was not convinced. He made an incident report and submitted it to the HR just like you did. The next day the guard was pulled out by the agency.
It is your right to defend yourself when you feel that you have been mistreated and disrespected. It is quite risky but he should learn his lesson.

@Lovegreen (376)
• Philippines
5 Dec 12
Yeah I understand how you feel, we felt that way too when my husband had that experience. He wasn't at all nice even after that incident that's why my husband wasn't convinced of the apology. I suggest you file a police blotter if you must.

@ZoeJoy (1392)
• United States
5 Dec 12
Were you harmed? Did he give back your ID? Do you want a job? Do you want to continue working at this job? It is only one incident and only on your second day working there. Since this security personnel has worked at this company longer than you have, he probably has seniority. You always take a risk when you make a report. If he continues to be rude to you, then I would report it but for one incident, I would blow it off and stay cool. Next time you meet him be extra sweet to him, sugary sweet to him and he probably won't be rude to you. Bat your eyes at him and give him a big smile.
@rsa101 (40962)
• Philippines
7 Dec 12
Well I guess you need to report this to your HR just so that they could do something about the bad attitude that guard has on you. Although I do not know why you need to tell the guard what is the content of your bag since they are expecting it that you will just have to open it in front of them for inspection.
I think you just caught the guard on a bad mood day for him. But if he gets rude at you again then I guess you need to report it again since I think he really needs some disciplining or some explaining why he has to do it to you.
@Cutie18f (9546)
• Philippines
5 Dec 12
I think it is important that you make an incident report about what happened for your own safety. HR should know what happened. That security guard is indeed behaving arrogantly he should not treat employees like they're thieves or people who can't be trusted.
@Danzylop (1122)
• Philippines
6 Dec 12
You know I am willing to submit my self for inspection if they really find that I look like a terrorist. But you know the manner how they do the inspection. Instead of greeting you as you approach, they would stop you by blocking you with a garret without even telling anything. It can be better if they will apologize for the inconvenience cause by excessive inspection.
@natliegleb (5173)
• India
5 Dec 12
these people are very common and we must find ways to evade them and they must be reported always
@Danzylop (1122)
• Philippines
6 Dec 12
That is what I should have done but then, you know if you heart is beating so fast, you brain can no longer catch up. Until I realized it was actually stupid to put my self down because some unimportant little thing started. I should have behave in a better way and yeah, reported in immediately. Its gonna take too much settings for the brain and i dont know if I could ever think of being the better guy. I hope my emotions won't get provoked.












