I found a piece of hair in my cup

Chunk in cup - something found in my cup
@911Ricki (13588)
Canada
January 27, 2013 6:42pm CST
I almost puked, I got a Mocha from McDonalds. I didn't drink all of it when I was at work, so I came home drinking it. I felt something in my mouth, and spit it back in the cup. It looks like a chunk of hair, I almost puked. I mean it's different if it were mine at home, but from public place. I am calling head office and complaining tomorrow. This is just nasty.
2 people like this
32 responses
@jenny1015 (13366)
• Philippines
28 Jan 13
You have all the right to complain. Them being know for the past 30 years has a reputation that they need to maintain. And they should always make sure that not only their service are provided well, but more than that is that the food that people eat from them are safe.
2 people like this
@911Ricki (13588)
• Canada
28 Jan 13
This is very true.
1 person likes this
• India
28 Jan 13
Yes its their responsibility to maintain that reputation. They are committed to provide customers high quality products. They said that we take pride in food we serve, so lets see how much pride they will take in this case. So Ricki make them realize their mistake and later tell us what they are offering to you.
@lisacope (82)
28 Jan 13
They'll probably give you a free mocha, or a voucher or something! Sorry to hear about the nasty 'surprise' in your drink. Lucky for me that's never happened so far. I guess it could be worse though, could have been a bug or something!!
2 people like this
@911Ricki (13588)
• Canada
28 Jan 13
I think a bug would be better than a chunk of hair. I will not settle for a drink worth $3.40 over that, I will get more out of it.
1 person likes this
28 Jan 13
I think I'd rather the hair, haha! Do you remember when there was a chicken HEAD in a KFC bucket once? .. Anyway, good luck when you contact them. Hopefully you can let us know what their response is.
@Hatley (163781)
• Garden Grove, California
28 Jan 13
hi Ricki my hubby when he was alive took me to my favorite restaurant for dinner on my birthday.We had steak and baked potatoes and beans,My baked potato was stone cold so my husband asked a waitress with red hair to reheat it int the microwave. She was not too happy about it but she did then brought the baked potato back and set it on my plate with a smirk. It was hot so I opened it to spoon on sour cream and shrieked as there was a hunk of human hair and it was dark red. I was so upset I could not talk but my husband could . He took the plate to the manager who looked at that hair and called the red headed waitress over,He yelled at her" you are fired. I will mail you your paycheck." he apoloaized and got me a whole new plate everything hot and he did not chrage us for my dinner was on the house
@911Ricki (13588)
• Canada
28 Jan 13
That is disgusting, I would never go back there. I beat she never learnt her lesson, what kind of funny job was she playing.
@Renhard (3471)
• Jamaica
28 Jan 13
That is truly disgusting. Make sure to file a complaint tomorrow. Please I would like to hear the outcome of the situation.
2 people like this
@911Ricki (13588)
• Canada
28 Jan 13
It is, I am calling tomorrow between work.
1 person likes this
• United States
28 Jan 13
Ewwww! That is mag-nasty! I don’t blame you for that. The corporate office should know about issues like this because some employees are getting lax. I feel that hair nets should be worn. I’m so sorry that this happened to you. I am like you; I wouldn’t react so badly if it is my own hair or if the hair came from someone in the house… I mean it can happen. But when you are at work, you are supposed to wear some kind of hat or head gear to keep your hair out of the food and drinks. Please follow up with what the main office says. I believe they will give you some coupons to get free stuff. They want to keep you as a customer. That much is just common sense.
2 people like this
@911Ricki (13588)
• Canada
28 Jan 13
It is, I use to work in a different franchise for 8 years, I know what it's like. We always wore a hairnet, and never had this issues. I will call tomorrow if I have time between jobs. It is different at home, because you know where it came from, whereas in public you don't know this.
1 person likes this
@5mahi05 (666)
• India
28 Jan 13
woah! disgusting! I know how you must be feeling. But do you think you will get something out of complaining the head office. As a friend has mentioned, they will surely offer you 1 free mocha or something else or they can go to an extent of giving you a free voucher which you can use for a day or so, and yes, not to forget, they will surely apologize to you and they will ask you to keep getting back to them again and again and they would say that this mistake won't repeat again. This is what all companies will say and as long as you won;t mind going back and eat there, you can all them and voila! you will be getting something as a compensatory food or something. Oh yes, again, hopefully, that food doesn't come along with another chunk of hair in it.
2 people like this
@urbandekay (18278)
28 Jan 13
What did you expect in McVomits? all the best, urban
@urbandekay (18278)
28 Jan 13
Then again the hair is probably more palatable than the rest of the crap they serve in McVomits all the best, urban
@barehugs (8973)
• Canada
28 Jan 13
Never mind the long straight hair in your food or coffee, its the short curly hairs that upset the stomach!
@barehugs (8973)
• Canada
28 Jan 13
How long is your hair, and how do u know it didn't fall into your coffee?
• Philippines
28 Jan 13
I was going to ask the same questions about your hair but are you sure nobody in your office did this nasty thing? I mean you did mention that you had it with you to work.
@911Ricki (13588)
• Canada
28 Jan 13
Therewas a lid on it, closed in the fridge all day, even while drinking it there was a lid on it. My hair is medium length, nothing like this hair in it.
@Blondie2222 (28611)
• United States
28 Jan 13
That is nasty. This is another reason as to why I am hesitant about eating out anywhere anymore because of the things you find in food or drinks now. I rather prepare it myself at home and then I know it's safe to eat or drink.
@dawnald (85135)
• Shingle Springs, California
28 Jan 13
yuck
@ShyBear88 (59306)
• Sterling, Virginia
28 Jan 13
Did you open the cup life after you got it. Because it is possible that it is your hair and you not know it. I can count many times where I found my hair in food from other place and in my home. So before doing so I would make sure with out a doubt that it isn't your hair but someone else.
1 person likes this
@echoforever (5180)
• United States
28 Jan 13
This is sooo gross. I would be puking probably if I noticed it too.
@911Ricki (13588)
• Canada
28 Jan 13
It is, I am putting in a complaint tomorrow.
• Philippines
29 Jan 13
This sometimes happens, I also had an experience where I was eating at a fast food chain and there’s some unusual things over the food. What I did is I complain to their Manager and ask for a replacement over the food that I had ordered, it’s best to complain because it will correct the staff’s hygienic habits in terms of serving their food for the customers.
• India
28 Jan 13
Definitely you should complain regarding this and then see what will be their reaction. I never expected that from McDonalds and that will certainly hurt their image. As far as I know they have high quality standards so how can they make that blunder. I am sure they will also be shocked after listening this and will take serious action regarding it. Best of luck for your compensation.
@Archie0 (5636)
28 Jan 13
that is nasty, even many of my friends had found something or other sick things in their burgers or cola or coffee. I think you should complain and sound impolite and irritated. They have to take action against being clean and taking care for people. They will apologize you with some benefits. What i love most about this is they really have to pay us heavy if we find something like this. I always want to find something in my tray but never get otherwise i have better ideas for them.
• Philippines
28 Jan 13
That was just nasty. Don't they wear hair nets at fast foods?
28 Jan 13
That is disgusting! But I saw the wrose: When I was a college student, one day I had dinner in college canteen, I found a roach emerged in my unfinished food! That's really awful! I hope you get a satisfied respondse, cuz as customers, we spend 100% money to buy things, we definitely deserve 100% service!
@mariaperalta (19073)
• Mexico
28 Jan 13
not good... Ive had that happen here in Mexico at a mcdonalds...
• Indonesia
28 Jan 13
Eww, that's nasty. Well you are right, if it's happened at home, it maybe your own hair or something but in public place, just nasty. It's not a good experience to have. Sorry to hear that :(
@robspeakman (1700)
28 Jan 13
I once found a piece of cup in my hair...........