Fair and Square

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Back on the 4rth I cancelled my subscription with a dial up internet service. We had finally gotten away from dial up service a little while back. I didn't cancel right away as things got hectic and it wasn't at the top of my list of important things. Migraines and my father in law were at the top of the list. Anyhow, I had used them for years. Never had any real issues. Except for the slowness I was okay with them. I just checked my online bank statement to balance my checkbook and discovered they took the monthly payment out. So, I called them. I told them I had cancelled my subscription and had my reference number handy. They informed me that I owed them because I had called a few days past the due date. Hmmmm, they didn't inform me I was going to have any more payments taken out when I canceled. And the fact is, if they were going to do so they should have prorated it. It doesn't matter that the entire monthly bill was barely over $20 a month. What matters is they should have informed me there would still be a payment owed. I wouldn't even be so agitated with them if they had prorated it, as long as they had told me. As explained to me just now, if I had canceled on the 1rst they would not have done so. So, I have to pay full price for 3 days I couldn't get with them. I was a little busy trying to get over a death in the family. Is anybody forthcoming and honest any more? Simply because it's something online, not the power company, phone company, etc., they can do what they want. Even the bill companies for our utilities prorate. I think that's fair and square. I just don't feel this is right.