Feeling a little bummed...

By Yuki
@yukimori (10143)
United States
September 4, 2015 3:22am CST
I just ended a chat session with one of Amazon's Kindle specialists. He was trying to help me troubleshoot the issues I've been having with my Kindle Fire since last night. I picked it up and it wouldn't turn on. My daughter was using it to explore some of the free apps I've downloaded for her recently, and I figured the battery had died. It was on the charger all night and it still wouldn't turn on this morning. Resetting didn't work, either. So John walked me through the troubleshooting steps I'd already tried again, then had me try to force it to boot in recovery mode. Nada. Amazon doesn't repair Kindles, so that, as they say, is that. I've been offered a discount on another 3rd generation Fire, but I'd have to downgrade to an 8 GB version or upgrade to the HDX model, which won't fit in my Origami case. I passed for now, but John told me that he's noted my account and all I need to do is contact support when I decide to buy a new Kindle and they'll arrange the replacement for me. The really ridiculous thing is that I have at least three other tablets that will run the Kindle app, so I don't need to replace it right now... but it's just not the same. Guess you never realize how much you love something until it's gone, huh?
7 people like this
5 responses
sofs
@sofssu (23662)
•
4 Sep 15
Sorry about your kindle. I am not sure if I love my kindle enough. Since I downloaded the app on my tablet I have not used it.. I find the tab multi functional.. The only thing I don't like is the weight of the tablet.
2 people like this
sofs
@sofssu (23662)
•
4 Sep 15
@yukimori Yeah you need not feel too bad about it now.
2 people like this
AmberLynn
@ScribbledAdNauseum (104630)
• United States
4 Sep 15
I have my laptop and it has the kindle app. If It were not working properly I'd probably have a hissy fit three ways from sunday.
2 people like this
Yuki
@yukimori (10143)
• United States
4 Sep 15
I used to use the Kindle for PC software, but there's so many other things I do on my computer that I wouldn't be able to focus on the book I'm reading. I'd probably be here posting, not reading my book.
1 person likes this
AnjaP
@Rollo1 (16679)
• Boston, Massachusetts
4 Sep 15
I usually use my tablet but my husband has a Kindle which he uses a lot. I don't mind using the tablet unless you want to read in the sunlight or in the dark. Not good for that.
2 people like this
Yuki
@yukimori (10143)
• United States
4 Sep 15
Hm... there is a bright side in all this! My old Kindle didn't have the same glare-proof screen that the new ones are supposed to have.
1 person likes this
Judy Story
@jstory07 (134833)
• Roseburg, Oregon
4 Sep 15
Very true you never know how much you miss something until you no longer have it.Like my laptop I would really miss it.
2 people like this
lauren
@sprinklesare4winners (531)
• Avenel, New Jersey
10 Sep 15
oh technology! my boyfriend has been having such troubles with his phone, a motorola droid ultra, keeps shutting on and off, and this is the 3rdtime hes had to replace it. unfortunately hes locked in for another year but he has to pay $100 each time he gets a new one. so crazy! we're slaves toit.