The Hot Water and A Lemon That Costs £2 / U.S $2-85

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I’m sure if you are an avid fan of the Internet and ever read Yahoo news that you might have spotted the online news report of a Trip Advisor member who complained about a restaurant for charging them £2-00 for hot water and a slice of lemon. The response from the restaurant was shocking enough for Yahoo to publish the news event citing that taxes and employer wages justify the price of the menu drinks and foods listed in the menu. The restaurant does have a point. However when I visited Glasgow on a day out recently I avoided a fancy restaurant to buy my lunch, so I went to a local Greggs sandwich shop to buy a pot of soup and a pastry. The total amount came to £3-80 if taking away. If sitting in, I would be looking at 20% added on top of the cost price of the food. So for £4-56 I would be sitting down to lunch with the option of choosing one out of four of the rather uncomfortable plastic chairs with two shared tables or a slippery leatherette bench shared by other customers with a dirty slippery floor full of crumbs and whatever else with little privacy. Instead I chose to take my lunch and sit in the middle of Buchanan Street to watch street performers and watch life go by… Whilst restaurants can charge whatever they like, they need to remember that their profit also comes from customers. Losing custom is worse than losing profit with food items that can easily be changed. Sometimes eateries forget that because whilst they are in control of what they sell, they can't control the voice of the customer that the company have basically annoyed! (C)Nar2/crystalvisions