“I will get back to you…”

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Have you ever been promised or committed to and yet there was no follow through? I know that we should not put our entire trust to someone, and basically to lower our expectations a bit so we can spare ourselves from disappointment. But I have a hard time learning how to do just that in a professional setting. When someone from work told me that they will get back at me for something really important (most of the time), I really cannot help it but count on them and rely on their word of honor. A few times I have to be the one to follow up multiple times before I can receive any feedback. It is disappointing, sometimes I even thought about getting back at them by giving them a dose of their own medicine but then I do not want it to reflect poorly on me on how I do my job. There is really nothing much I can do about it but follow up nicely, send reminders, and try my best to work on what I have.