Narrow-Minded!

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Tell me what she's up to, I guess, today is one of my worst day ever! Why? During working hours, I encountered the person who is very hard to deal with. She asked to photocopy her birthcertificate back to back! To make the story short, I did it. When all were done, she started to complain regarding the photocopy execution. "How much?" She said in low tone voice. "48 pesos" I answered, in a polite manner the way I treats customers. "Why is it 48 pesos?, you told me earlier 12 pesos each so how come? She said angrily and now in maximized volume. "Yeah,that's right! But since you requested back to back copy you must pay it 24 pesos each paper. I said calmly as I could. "No, you didn't explain it well to me, what I understand was 12 pesos not just the front but including the back!" She kept insisting. What I did was, " to stop this nonsense argue, since I admit that I have fault, I'll pay the half amount, coz I don't wanna lenghten the problem and just to shut you up. I said, feeling tensioned but remains calm but what made me so aggressive when she insulted me this way before she left " "What does your big eyes sense when you didn't even explained it well." I became so angry of being insulted that way however, I just think that, if I would respond to her the same way, we have no difference anymore. But then, One thing, Kindly connect my big eyes on the said issue.hahahah :-) :-) somehow, she' funny. My Point is, I admitted my fault so what's with her to act like she has no fault in this issue. In that short argue between us, I am able to say that she is a narrow-minded. She was not a person can get through gently speaking.