Is "friendship counseling" a thing? It should be

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I had an online chat with an old friend that went of the rails something fierce. I think she was trying to take a "tough love", "constructive criticism" approach but frankly I feel insulted by some of the things she said about me. And I highly doubt that she would be as willing to listen to reciprocal criticism from me about what I perceive as her shortcomings. Now we're at the point that our communications have broken down and I feel pretty seriously disrespected but unable to address that without inciting more anger and bruised egos. This is someone who has done some spectacularly awesome things to help me in the past, and I'm very sad at the prospect of our friendship ending, but honestly I don't know how to resolve this situation without either acting like a complete doormat or forcing the discussion in a direction that she doesn't want it to go, neither of which are very appealing options to me. I really wish a had an impartial 3rd party that could step in and help us negotiate this. Because otherwise I'm going to lose a friend - which might even be a good thing, considering some of the derogatory things she's said toward me, but I'm still sad for the loss.