What is a self serve KIOSK ?
@lookatdesktop (27156)
Dallas, Texas
May 10, 2017 10:15am CST
kiosks are the latest fast food ordering technology
McDonald's is using the latest innovated technology for fast food to make ordering from a menu as easy as punch and pay and get it.
Wendy's will be installing self ordering machines in 1000 stores. To learn more go to this URL :
http://fortune.com/2017/02/27/wendys-self-ordering-kiosks/
Wikipedia explains more details about Interactive KIOSK:
https://en.wikipedia.org/wiki/Interactive_kiosk
Imagine not having to deal with the attitude of a clerk at a register but instead doing things fully automated? This idea is in fact not a new one but it is a trendsetter and I think it will catch on very fast in the fast food business.
There is a downside to this and it is that the more America tends toward automation, the fewer jobs that will be there for unskilled laborers. I know it's a job killer. I know that corporate greed is behind it, but I also know that the trend towards automation is headed Fast Forward and that these types of systems are becoming more commonplace then ever imagined.
Maybe people who are trained to fill orders will get paid just as much or more than they earn by looking you in the eye and listening to the public voice their constant complaints and venting at the order takers. Just my 2 cents.
Let me know what you think about this new KIOSKS technology pro or con and I will share it on Facebook for others to take a look at:
From REUTERS online:
McDonald's, aiming to become more modern and nimble, is updating U.S. restaurants with self-service kiosk ordering, mobile payments, "smart" menu boards, custom sandwiches and table service, executives said on Thursday.
1 person likes this
1 response
@JohnRoberts (109841)
• Los Angeles, California
10 May 17
Fast food kiosks or any type of commercial kiosks are job killers whose primary purpose is not customer convenience but more corporate profit from reduced employee payroll.
1 person likes this
@lookatdesktop (27156)
• Dallas, Texas
10 May 17
I have given your comment much consideration and as a result have added more of this point to my post. Yea, I understand where you're coming from. I like the idea of easy take out and at the same time realize that by putting these machines out there many will lose their jobs. This is a major thing to consider. If however, an employee gets a job working order filling and supplying for the process, there may still be a number of actual new jobs generated that will be more technical in nature and for some, less stressful public interaction. The stress of personal customer interaction in fast food is very high. One lady who managed a Jack In the Box had to be rushed into emergency from stress related cardiac problems. not related to eating up the profits. Just saying.
1 person likes this
@JohnRoberts (109841)
• Los Angeles, California
10 May 17
@lookatdesktop I have specifically read the intent of McDonald's etc to go kiosks is to reduce number of employees. Employee already exist filling burger orders. Think about self check out in stores like WalMart: designed to eventually eliminate cashiers.
