Virtual queues

@aureliah (25034)
Kenya
September 22, 2017 8:00am CST
Do virtual queues really work? I have been in the bank for over an hour and only 5 people were served before. Such an easy task of getting a bank statement and you take hours. Thanks I can now continue Mylotting.
3 people like this
5 responses
Tokz
@ilocosboy (45109)
• Philippines
22 Sep 17
How this work, I have no idea about this.
2 people like this
The Fly One
@aureliah (25034)
• Kenya
22 Sep 17
Sorry. This is where you pick a ticket for a machine and just wait for your turn.
Tokz
@ilocosboy (45109)
• Philippines
22 Sep 17
@aureliah oh Ignorance of the law excepts no one... like me.
Aurelia Katheu
@Akatheu (387)
• Nairobi, Kenya
23 Sep 17
I think it's good!! It prevents overcrowding and also prevent other people from jumping in front.
Aurelia Katheu
@Akatheu (387)
• Nairobi, Kenya
23 Sep 17
@aureliah but at times you find the procedure efficient if there are enough staff to attend to persons
The Fly One
@aureliah (25034)
• Kenya
23 Sep 17
@Akatheu yes sure but at times the staff take their sweet time.
1 person likes this
The Fly One
@aureliah (25034)
• Kenya
23 Sep 17
Those have been a problem for a long time. I remember I once queued for 3 straight hours and I had no choice. It's better now though service levels have gone down
1 person likes this
Valerie J. Routhieaux
@just4him (323110)
• Green Bay, Wisconsin
22 Sep 17
I don't know about virtual queues.
The Fly One
@aureliah (25034)
• Kenya
22 Sep 17
You just pick a ticket from a machine and wait for your number to be called on a screen.
1 person likes this
Bush Stan
@Kosgey (1754)
•
22 Sep 17
Yes, the problem is when the clients are many compared to the ones serving.
Bush Stan
@Kosgey (1754)
•
23 Sep 17
@aureliah very huge, it waste our time a lot.
The Fly One
@aureliah (25034)
• Kenya
22 Sep 17
That is a huge problem
1 person likes this
S.E
@SerenityEngel (518)
• United Kingdom
22 Sep 17
I have spent nearly an hour on the phone waiting before.
The Fly One
@aureliah (25034)
• Kenya
22 Sep 17
It can be annoying having to waste time queuing
1 person likes this