Is Customer's Satisfaction Matter?

@gibocam (343)
United States
November 21, 2017 7:43am CST
I usually eat breakfast and lunch on a small eatery near our office. I always eat there because it is cheap and not so far away. The only problem is that the owner is always upset because of her employees. I experienced being one of those victims where I waited for an hour and was not able to go back on time to the office. Later on, I switched to another eatery. It is not so expensive and not so cheap but the owner is very friendly. So, it feels like it's okay to wait as long as you are happy eating there.
5 people like this
5 responses
@prashu228 (37518)
• India
21 Nov 17
no.. they say only for namesake
3 people like this
@gibocam (343)
• United States
21 Nov 17
Yes, you have a point. But being wise also matters. I just pity those customers that they might experience that way I did.
21 Nov 17
Yeah, always matters.
2 people like this
@gibocam (343)
• United States
21 Nov 17
Yup. But I can still see a lot of people eating there. I'm not sure if they don't mind the owner as long as the food is cheap?
1 person likes this
21 Nov 17
@gibocam I guess when the food is very cheap, many things can change, haha.
1 person likes this
@gibocam (343)
• United States
21 Nov 17
@TheInvisibleMan That's okay as long as the owner will not put poison on their plates. :)
1 person likes this
@m_audrey6788 (58468)
• Germany
21 Nov 17
I don`t stay in a place if the service is killing my day How can you eat when everyone in the crew serving you is not in a good mood, I might be thinking that they can put something bad on my food
2 people like this
• Germany
21 Nov 17
1 person likes this
@gibocam (343)
• United States
21 Nov 17
Same thinking. Some businesses nowadays can't feel what their customers feel. Too bad.
1 person likes this
@amnabas (14877)
• Karachi, Pakistan
21 Nov 17
Yes it matters a lot.
1 person likes this
@gibocam (343)
• United States
21 Nov 17
Yes, it matters to me. But, I can still see other people eating to that place. Does it matters to them too?
@Dyvette16 (4299)
• United States
21 Nov 17
Yes I was taught that’s the number one rule when your dealing with customers , they shouldn’t take out what is happening behind closed doors on other people or even their own customers at that
1 person likes this
@gibocam (343)
• United States
21 Nov 17
Yes, that's right. But sometimes we have no choice but to look for another friendly place atmosphere.
1 person likes this
@gibocam (343)
• United States
21 Nov 17
@Dyvette16 Yes they still do. No wonder there's no improvement on that place even I've been eating there for nearly two years.
1 person likes this
@Dyvette16 (4299)
• United States
21 Nov 17
@gibocam oh yes of course if they continue their rude behavior
1 person likes this