More Drama
@nanette64 (20363)
Fairfield, Texas
March 29, 2018 1:01pm CST
I swear; someone just take a gun and shoot me. Yesterday; all day, I had no phone service. The computer was working but that was it. I did an email chat with the phone company and they said they would send someone out today. I had to go to town for a 20 minute meeting and when I got home there was a note on the door from the phone company saying, "We have found and corrected your reported problem. UH-NO.
Still no phone service so I had to email chat AGAIN and they said they would send somebody out again. No sooner than we got done with that 'chat'; the computer goes down too. Are you kidding me?
The computer was down for 2 hours and the landline came back up; HOWEVER, the portable phones still say, "No line or line in use." Seriously? How is that possible? This is the second month in a row that this garbage is happening.
I'd like to know where the CEO of Windstream Telecommunications lives. Ya know what I mean? 
9 people like this
10 responses
@thislittlepennyearns (68246)
• Defuniak Springs, Florida
29 Mar 18
Do you have another option for internet service or phone service? My internet was down for a couple hours yesterday.
3 people like this
@nanette64 (20363)
• Fairfield, Texas
29 Mar 18
I can for the phone but not the internet service @thislittlepennyearns . Windstream is the only service that will do both and to have Hughes Net strictly do the internet service; they are very expensive. Otherwise I could bundle my phone and TV service with Dish.
2 people like this
@Starmaiden (9308)
• Canada
29 Mar 18
Yup, I do. Not with that particular company but with my local service provider. For what they charge the service sucks! :-(
2 people like this
@nanette64 (20363)
• Fairfield, Texas
29 Mar 18
And it's ridiculous @Starmaiden . I did find out from a tech that the CEO of Windstream refuses to buy new equipment but instead just wants to 'upgrade' the current equipment. Well, that ain't working is it!! Poor baby. I guess he needs that brand new Yacht doesn't he!!!!!
2 people like this
@nanette64 (20363)
• Fairfield, Texas
30 Mar 18
The 2 tech's showed up and sure enough, it was the wiring under the house @amadeo ; it had shorted out. Now if the buzzards had bothered to do that before, I would have had the problem resolved the last 2 times I called about it.
@nanette64 (20363)
• Fairfield, Texas
30 Mar 18
Yeah, I found out that instead of bringing in 'new' equipment, they would rather try to 'upgrade' the 100-year-old equipment. Gee, poor CEO wouldn't be able to buy his next Yacht would he @sol_cee .
@nanette64 (20363)
• Fairfield, Texas
29 Mar 18
I know, we get screwed no matter what we do @HazySue .
1 person likes this
@HazySue (39265)
• Gouverneur, New York
3 Apr 18
@nanette64 Isn't that the truth.
1 person likes this
@Courtlynn (67089)
• United States
29 Mar 18
Oh no. so sorry you've had these issues, and for two months. wow. Hope you don't get them again
1 person likes this
@nanette64 (20363)
• Fairfield, Texas
30 Mar 18
It is finally fixed @Courtlynn . The tech's actually showed up at the house instead of up at the road at the pole to resolve the problem. Now why that wasn't done before I'll never know.
1 person likes this
@Courtlynn (67089)
• United States
31 Mar 18
@nanette64 hmm that is weird.. but glad its fixed!
1 person likes this
@nanette64 (20363)
• Fairfield, Texas
29 Mar 18
Yes they do and that ticks me off even more @jstory07 . The CEO refuses to buy new equipment and instead is trying to just 'update' the current, OLD equipment.
@kobesbuddy (78833)
• East Tawas, Michigan
31 Mar 18
That company is asking for trouble, leaving their customers hanging without any service! It's no wonder you're frustrated, I'd be also:(
1 person likes this
