Card replacement trouble

Philippines
July 9, 2018 1:07am CST
Today we decided to have our debit card replaced. Yup my mom will have her card changed since it's also been disabled. They're requiring cards to have chips (sim like feature) on the debit card. When I got there they were so many people lining up. Then the teller told me it's the people who are getting their $$ from social security and they're cards have not been replaced either. Some don't have funds. Even shocking that when it was my turn, they told to just do it online. I was told about that before here but they didn't tell what to check within the website. I did this today but I hope it goes through.
13 people like this
13 responses
@cttolledo (5460)
• Legaspi, Philippines
9 Jul 18
Union bank became congested when they handle all government pensioners
2 people like this
@cttolledo (5460)
• Legaspi, Philippines
10 Jul 18
@Letranknight2015 some other banks are like that also especially landbank
• Philippines
9 Jul 18
Hello @cttolledo I've been going to the same branch few times over the years and it was never this crowded
1 person likes this
@neelia_lyn (2003)
• Philippines
9 Jul 18
Unionbank? Card replacement for Unionbank card is to be done online. It took me at least more than a month before I had mine replaced.
1 person likes this
• Philippines
10 Jul 18
@Letranknight2015 I think I had 4 or 5 tries uploading mine before they finally accepted it. I got tired of it so I went to the bank itself but they said "do it online". I almost gave up.
1 person likes this
• Philippines
10 Jul 18
Hello @neelia_lyn I actually hate it now because it wouldn't let my valid ID and current picture through.
1 person likes this
• Philippines
10 Jul 18
@neelia_lyn Wow four or five times? lol that's just annoying. I mean what the hell they were looking for.
1 person likes this
@1hopefulman (45123)
• Canada
9 Jul 18
It's amazing how many things we can do online these days but there is always the fear that they will steal our information and even our identity. I hope all works out well for you. Have a nice day!
1 person likes this
@1hopefulman (45123)
• Canada
10 Jul 18
@Letranknight2015 Let's hope it never happens.
• Philippines
10 Jul 18
Hello @1hopefulman That's what I'm afraid of and I don't have any other bank to join. And I've been with this bank for a decade now.
1 person likes this
@Shellyann36 (11385)
• United States
9 Jul 18
We had to get all of ours replaced too.
1 person likes this
@Shellyann36 (11385)
• United States
10 Jul 18
@Letranknight2015 It is already done. The bank sent them in the mail to us.
• Philippines
10 Jul 18
You need your card replace as well? @Shellyann36
1 person likes this
@rakski (112925)
• Philippines
9 Jul 18
Were you able to make the applications for replacement online? It is easy but you have wait for the text. The text will inform you of when to get it at the branch you input there. I was told recently that all card replacementa requests will have to be done online
1 person likes this
• Philippines
9 Jul 18
Did you know the website name? @rakski some one told me about it but didn't give me the link. at least the teller did.
1 person likes this
@rakski (112925)
• Philippines
9 Jul 18
@Letranknight2015 I will try to find it.
1 person likes this
@Jessabuma (31700)
• Baguio, Philippines
9 Jul 18
Hi! I hope everything is going well. Have a great day!
1 person likes this
• Philippines
9 Jul 18
Hello @Jessabuma Well, there is another problem I'm facing but the rest of the day is okay for me.
1 person likes this
@Jessabuma (31700)
• Baguio, Philippines
10 Jul 18
@Letranknight2015 I am glad to hear that.. stay blessed
@lady1993 (27225)
• Philippines
9 Jul 18
this is quite troublesome indeed. I had mine changes a few weeks back and it was quick because the company did it for us. I hope all goes well for you and your mom
1 person likes this
• Philippines
10 Jul 18
Hello @lady1993 at least your company got it covered for you. But I might go back there because i got trouble getting my photos approved.
1 person likes this
@id_peace (14005)
• Singapore
9 Jul 18
At least it had been done and that it will be replaced
1 person likes this
• Philippines
10 Jul 18
Hello @id_peace Well, I hope it does.
1 person likes this
@cacay1 (83223)
• Cagayan De Oro, Philippines
9 Jul 18
They should have notified all their clients what to do to avoid falling in line for many hours and only to hear to check the web what to do to replace the card? That is not nice my friend. How nice to quarrel them
1 person likes this
• Philippines
9 Jul 18
I think they did but that time I didn't know they were really going to replace them @cacay1
@just4him (306558)
• Green Bay, Wisconsin
10 Jul 18
I hope it all worked out for you.
1 person likes this
• Philippines
10 Jul 18
Thanks @just4him
1 person likes this
• India
9 Jul 18
It's so much hassle for this simple yet important thinh
1 person likes this
• Philippines
9 Jul 18
Hello @anamika161088 I didn't know they were many people during that time.
1 person likes this
• India
9 Jul 18
@Letranknight2015 Maybe because it's Monday..
1 person likes this
@Icydoll (36717)
• India
9 Jul 18
I hope everything will be fine my dear friend.
1 person likes this
• Philippines
9 Jul 18
Hello @Icydoll I hope so because it's been months since I've use a card.
1 person likes this
@Starmaiden (9311)
• Canada
9 Jul 18
That sounds like so much hassle. Doing everything online takes longer and they call it 'convenience'. For whom?
1 person likes this
• Philippines
9 Jul 18
I didn't expect to have so many people on that day @Starmaiden maybe I'll avoid going to the bank that day.
1 person likes this