Not A Good Text Message It Was

@ZedSmart (19839)
Philippines
September 26, 2018 5:33am CST
I received a text recently from the cooperative I joined reminding my loan due date and it would be better if I would pay it before Saturday because it’s a local holiday. They’re open Saturdays half day. So I just texted back that have it deducted in my savings. The person texted me back that it’s OK but reminded further that if in any case the balance of my savings went below 500, the insurance that I’ve also paying them monthly would be forfeited had something happened to me. Their insurance product would pay beneficiaries of the member if the member died. Why the forfeiture when in fact I’m paying my insurance in advance? I’m a bit confused. I get to clarify this with my next visit. It should not be because it’s a two different products paid separately. How could they make such policy? I was not informed about this and I can’t remember this was mentioned during the orientation prior to joining. Now I know. It’s unfair to the member and more on benefits for them if the member died but the family won’t receive the benefit for the reason that the member savings did not reach the maintaining balance. Imagine, you’re paying the insurance and on that reason just forfeit it? Are you a member of cooperative also?
3 people like this
4 responses
@Janet357 (75638)
26 Sep 18
That’s why i never buy insurance or join a cooperative or what. I save a lot and pay for any government-related health services and so on.
@ZedSmart (19839)
• Philippines
26 Sep 18
If only I can take my contribution from the insurance, I would. I'm already paying it a long time and I think the forfeiture is not fair because of the reason.
1 person likes this
@Janet357 (75638)
26 Sep 18
@ZedSmart can you report them to authorities or media?
@ZedSmart (19839)
• Philippines
26 Sep 18
@Janet357 I think no yet. I have to clarify things first. This is not a good policy. In the first place those money intended for the insurance is like a saving and why's like that?
1 person likes this
@JustBhem (70555)
• Davao, Philippines
26 Sep 18
The boyfriend is, he pays his loan every month. But he never encounters this.
@JustBhem (70555)
• Davao, Philippines
26 Sep 18
@ZedSmart Did you read their rules when you signed up with them?
@ZedSmart (19839)
• Philippines
27 Sep 18
@JustBhem Any member who wants to join required to attend a one hour orientation but I guess there's a lot of changes happening now with its system. I will have to make a clarification on this.
@rsa101 (40976)
• Philippines
26 Sep 18
Better clarify that with them to be clear about it. If the insurance is fully paid then they should not take it against the savings account. They may penalize you for going below the maintaining balance but they could not held hostage the insurance which is paid for in advance.
@ZedSmart (19839)
• Philippines
26 Sep 18
Yes, I would do that. I'll talk to the manager and ask if they're changing policy on running the system.
1 person likes this
@rsa101 (40976)
• Philippines
26 Sep 18
@ZedSmart And I think you could contest that policy legally since you bought the insurance already so they have no right to control it against you. You may be penalized for the balance for a small fee though.
1 person likes this
@ridingbet (66854)
• Philippines
27 Sep 18
gladly, we are not members of any cooperative here.