Bye Bye to My Phone
By Explorer
@ExplorewtMe (6332)
Nairobi, Kenya
November 7, 2019 4:04am CST
Unfortunately the phone didn't come up. Even the apple care guys not able to fix it. So I have to say bye bye to it now.
But the good thing is that, it was on warranty and they agreed to replace it with New one. But the catch is that it may take 4 days to 4 week to get another phone based on the ability of stock.
But what I like the no question as replacement policy. This service is good with apple.
Now I have to wait for their stock to arrive. Let's hope I'll get it sooner.
4 people like this
5 responses
@amitkokiladitya (171988)
• Agra, India
7 Nov 19
I'm glad you still have it under warranty
1 person likes this
@amitkokiladitya (171988)
• Agra, India
7 Nov 19
@ExplorewtMe I broke the screen of my phone as soon as I reached the warranty period. That was a big shock to mme
1 person likes this
@ExplorewtMe (6332)
• Nairobi, Kenya
7 Nov 19
@amitkokiladitya I am so sorry about that. It is really sad.
1 person likes this
@ExplorewtMe (6332)
• Nairobi, Kenya
7 Nov 19
Yes the warranty saved me. These phone don't brekdown after years but don't know there was some problem with this one and glad it happens in the warranty period.
1 person likes this
@yoalldudes (35028)
• Philippines
7 Nov 19
I believe you can trade it in for a new one to pay less.
1 person likes this
@ExplorewtMe (6332)
• Nairobi, Kenya
7 Nov 19
They are providing a replacement so it is fine as of now.
@psanasangma (7910)
• India
7 Nov 19
Great to hear that you are able to replace new phone
1 person likes this
@ExplorewtMe (6332)
• Nairobi, Kenya
7 Nov 19
Thanks, Yes I ll get a replacement but wating time is unknown.
1 person likes this
@Alexandoy (65302)
• Cainta, Philippines
7 Nov 19
As long as it will be replaced that means the warranty is a good one.
1 person likes this
@ExplorewtMe (6332)
• Nairobi, Kenya
7 Nov 19
Yes, I liked there policy. No question asked.They diagnosed it for couples of day then informed me that they are going to replace it.
1 person likes this
@Alexandoy (65302)
• Cainta, Philippines
7 Nov 19
@ExplorewtMe that experience is proof thst some companies are true to their words. They don't give you the runaround.
1 person likes this
@JohnRoberts (109841)
• Los Angeles, California
7 Nov 19
Time for a replacement.
1 person likes this
@ExplorewtMe (6332)
• Nairobi, Kenya
7 Nov 19
Yes time for replacement but exact time is not known.
1 person likes this
