Communication Is So Much More Than Talking

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I read a post by @JordanLader earlier today. It was about written communication. That post prompted my memories of some interesting information I learned about twenty years ago. I attended a seminar about teaching/counseling students. The speaker said that 70% of conversation is non-verbal communication. Things like tone of voice, facial expressions and body language reveal as much as words do. I think many people know and understand that now, but I was surprised when I first learned it. Seventy percent? I don't know how they arrived at that number, but it seems high to me. I believe it though, because there are certainly many aspects to communication. There can be a lot of room for misunderstanding in written conversation or voice only. I think face-to-face is best for full communication, if possible. What do you think of the 70% statistic? Have you had any interesting experiences regarding non-verbal cues in conversation?