I Finally Got Through
@Spontaneo (14699)
United States
October 2, 2021 8:23pm CST
I finally finally finally got through to Keurig.com customer service. My Keurig has been broken for a while now. Every attempt at telephone calls to Keurig.com ended up being disconnected by the customer service. First I could not understand the person. Next there was a ton of static. Following the call would just be disconnected.
A very nice lady answered tonight. Yes, there was static but we managed to converse. She told me to throw away the broke Keurig and that I am going to receive a replacement in 3 to 7 business days! Woo Hoo!
I did not give up.
3 people like this
2 responses
@allen0187 (59791)
• Philippines
3 Oct 21
Good for you.
There is hardly any live person manning the customer service phone line of companies nowadays. Everything is automated.
1 person likes this
@toniganzon (77183)
• Philippines
3 Oct 21
Oh wow! You did well in not giving up. I just received my Keurig a k mini one two weeks ago i think and I’m loving it. I just hope it won’t break at all because i don’t think i would be able to reach customer service for that.
1 person likes this
