This CEO says it was tough but necessary
@allknowing (153530)
India
July 13, 2023 9:41pm CST
The CEO of an Indian startup Dukan laid off 90% of his support staff that was replaced by the AI powered ChatBot. He says the queries answered by ChatBot created by one of his data scientists is instant as opposed to the time his support staff would take.
I am sure more will take this route as not only will there will be work done faster but it will be economical as well.
As of now it is not known at what level ChatBot will be useful but suffice it to say there will be joblessness in droves in the not so distant future.
Are you concerned?
This link has more
https://edition.cnn.com/2023/07/12/business/dukaan-ceo-layoffs-ai-chatbot/index.html
9 people like this
7 responses
@rsa101 (40976)
• Philippines
14 Jul 23
@allknowing Oh I see what I see from my side is it's bot answering but you just choose from the choices available. They will create a case# you can remember so you can follow it up.
1 person likes this
@allknowing (153530)
• India
14 Jul 23
@rsa101 Once a case is created you can ask countless questions and they will be answered.
1 person likes this
@allknowing (153530)
• India
14 Jul 23
Those auto answering bots were always there but here every question you ask is answered.
1 person likes this
@aninditasen (18198)
• Raurkela, India
14 Jul 23
It is a matter of concern. Chatbot sometimes don't reply to what you want them to. They give evasive replies that will affect the company's marketing.
1 person likes this
@allknowing (153530)
• India
15 Jul 23
@aninditasen I have not opted for Apps and I would to stay that way
1 person likes this
@aninditasen (18198)
• Raurkela, India
15 Jul 23
@allknowing We have chatbots in different apps like Amazon, jiomart and Odisha's " janaa sunani" ,a people's grievance app which I have tried and didn't get the reply I wanted. I had to email my grievance or put it on social media.
1 person likes this
@allknowing (153530)
• India
14 Jul 23
@JimBo452020 i dread to think what future holds for the future generation
@Beestring (15372)
• Hong Kong
14 Jul 23
That is alarming. AI will take control. Cannot imagine how it will be used by evil people.
1 person likes this
@allknowing (153530)
• India
14 Jul 23
We will see more of it soon. I remember the days I could pick and choose when it comes to jobs but the future generation will have nothing to choose.
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