Did you have a customer who failed to pay the order upon delivery?
@cacay1 (84914)
Cagayan De Oro, Philippines
June 15, 2025 2:52am CST
Did you experience this in your online business? A customer refused to pay for the order for vague reasons? What was your sanction for that unruly customer? It will be crucial to have a customer like this. We capitalize the shipping and pay the rider, also. That's one kind of loss.
This kind of customer is hard to detect. It's rest assured that this customer will be labelled as black listed customer.
In my case, I experienced this twice already. A customer ordered one pair of branded shoes. He refused to pay. I was thankful to the rider who delivered it because he didn't allow the customer to open the parcel. I published it on media and he was blacklisted by the online sellers.
5 people like this
5 responses
@ARIES1973 (11964)
• Legaspi, Philippines
10h
I'm sorry to learn that you experienced that. It is indeed a loss on our part. I didn't experienced that when I was also selling online. Though that was only for a short period of time because I was reassigned and could no longer do the business. But that is part of the business and I hope that it won't happen again.
1 person likes this
@cacay1 (84914)
• Cagayan De Oro, Philippines
8h
@ARIES1973, it hurts but that's part of our journey in online business. I need to be careful.
1 person likes this
@Ineeddentures (4375)
•
6h
NaH
this has never happened to me thankfully
I do not send anything out until I have the money
