The squeaky wheel gets the grease

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So, making a small improvement in my world, I just got a refund from Group on. They had been refusing to issue a refund for a voucher I was unable to use saying I only had 3 days to get the refund. Most certainly it was in the fine print. Anyway, contacted the merchant of the company. With the vouche.r Apparently they put pressure on Groupon..so I got my money .I did have to threaten with BBB, but it worked