They Lost Our Loyalty

United States
November 18, 2025 10:56am CST
For ten years we've been regular customers of a Mexican restaurant called "Fiesta Time Amigos." They're locally owned but have 3 locations. Then about 2-3 years ago they raised their prices something like 24% and they did another big increase this year. Plus, their service used to be friendly and energetic and lately it has been just lackluster. So we found a different Mexican restaurant to go to on a regular basis and we're really enjoying the food, prices, and service there. Loyalty matters. They should have kept making their regular customers happy.
7 people like this
6 responses
@FourWalls (80337)
• United States
5h
It does. I left my wallet home one day and didn’t discover it until I went to pay my lunch bill. No problem when you’re a regular. I don’t know how you can stand to eat in Chuy’s with that weirdo in there every day.
1 person likes this
@Traceyjayne (6600)
• United Kingdom
6h
I do so agree, loyalty is everything ….why are some businesses so greedy, instead of having good repeat custom !
1 person likes this
@Ithink (10086)
• United States
4h
Prices are going up that is for sure. so far we are lucky on our favorite restaurant, we only go about 3 to 4 times a year, but they have always remembered us and we can even pick where we sit. I like that as I'm a people watcher .. lol
@rakski (149342)
• Philippines
5h
true, I agree that loyalty matters
@xFiacre (14070)
• Ireland
4h
@looeyville I have concluded that it’s best not to return to a restaurant after a good experience but to keep trying new places. In saying that next Tuesday I shall be dining in a place in Edinburgh that I always go to when I’m in town. It’s a Turkish place called Meze Meze and it’s splendiferous. But places do seem to raise prices and lower service one they are established.
@2ndchances24 (11124)
• Cloverdale, Indiana
4h
I don't blame you for going to another place to eat when it's YOUR $ they are taking every time you go in & when they lose touch with the reg people they'll lose a lot of customers & soon be out of business.