What a day…….

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…. And it’s not even over yet! I woke up this morning to a notification on my phone from the internet server, thanking me for my payment per Autopay. I immediately called my credit card bureau and was told that the company had attempted to make that transaction two days ago and it bounced, obviously because my check was not deposited yet. Then it went through this morning and I explained that it had already been paid via another account, but I need that money back to buy food. He said that he understood and put me on hold while he called department that does the refunds. He came and said that my credit Union still had my funds and to call them quickly and ask them to reverse it otherwise it would talk them 24 hours to refund it. I did and was told that they don’t have the funds the Internet company does. So I call the Internet company back telling them that. This man then keeps me on hold off and on! Then I am told it’s going to be 14 for my refund. Then 3 or 4 minutes later I am told they are not going to give me a refund at all! The first payment I paid was via the benefits through my insurance company, so I called them to find out what the status was on that payment and was told that they had paid them. Then I am told that my insurance has been policy has been closed! No warning! Then they transferred me to sending me to speak to someone that can straighten it out. This person is going to put me on plan that will give me me less benefits and I also have to pay for it! And I am also told that my Oncologist is not on that insurance and never has been. So wonder how he got paid the past 2 years?! I called my Oncologist office and they said that he has been accepting it and still does but apparently possibly won’t after February. Then when I went to the apartment complex office to pay my rent I asked if there was another Internet company that we could use yet. They gave me the business card of the person that is in charge of the service in our neighborhood. I called the woman on the card that was abruptly rude and told me that whoever I spoke to was correct. She said she was looking at my account all she knew was what complex I lived in so how did she pull up my account. When I called the office before, everytime I had to answer questions and sometimes click a link before they could find my account. Now I need to find some how to make money to replace my benefits and insurance.