The other thing...
By Stacey
@xstitcher (40915)
Petaluma, California
November 11, 2026 5:51pm CST
I found a package outside my door that turned out to be the new phone I had ordered.
I went to the office because I had to call the company to get it activated. The first guy I got on the phone kept cutting out, and I told him that I wasn't hearing half of what he said and why. Finally he said something like, "Okay, you are not understanding me." and hung up. Great customer service, there.
I called again and got a different man, and I had moved from where I was sitting and I don't know if that's what it was, but this guy didn't keep cutting out.
He was very nice, and when I told him the make of my phone he very politely explained that the company that I have my service with did not carry that kind of phone, and I must have been directed to the wrong website. He said he would send one of their SIM cards, and if it worked with the phone, great, and if not, I could call back and order one of their phones and return the one I had recieved to the other company. I was disappointed, but I was very relieved that the second person I spoke to was so much nicer.
Bleh. Electronics are not my friend! Absolutely not!!!
I called again and got a different man, and I had moved from where I was sitting and I don't know if that's what it was, but this guy didn't keep cutting out.
He was very nice, and when I told him the make of my phone he very politely explained that the company that I have my service with did not carry that kind of phone, and I must have been directed to the wrong website. He said he would send one of their SIM cards, and if it worked with the phone, great, and if not, I could call back and order one of their phones and return the one I had recieved to the other company. I was disappointed, but I was very relieved that the second person I spoke to was so much nicer.
Bleh. Electronics are not my friend! Absolutely not!!!5 people like this
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