The other thing...

@xstitcher (40915)
Petaluma, California
November 11, 2026 5:51pm CST
I found a package outside my door that turned out to be the new phone I had ordered. I went to the office because I had to call the company to get it activated. The first guy I got on the phone kept cutting out, and I told him that I wasn't hearing half of what he said and why. Finally he said something like, "Okay, you are not understanding me." and hung up. Great customer service, there. I called again and got a different man, and I had moved from where I was sitting and I don't know if that's what it was, but this guy didn't keep cutting out. He was very nice, and when I told him the make of my phone he very politely explained that the company that I have my service with did not carry that kind of phone, and I must have been directed to the wrong website. He said he would send one of their SIM cards, and if it worked with the phone, great, and if not, I could call back and order one of their phones and return the one I had recieved to the other company. I was disappointed, but I was very relieved that the second person I spoke to was so much nicer. Bleh. Electronics are not my friend! Absolutely not!!!
5 people like this
4 responses
@Wrexxo (11260)
•
12 Nov
First guy hanging up on you just because the call kept cutting out is so rude... glad the second one was a lot nicer, that sounds like a total bummer tho, smdh.
1 person likes this
@kareng (83598)
• United States
12 Nov
I hope the SIM's card works for you, but I wouldn't get my hopes up too high since he said that phone doesn't work with his company. We have the worst service with T-Mobil. Need to get that changed SOON!
1 person likes this
@AmbiePam (133261)
• United States
11 Nov
I can’t believe how much trouble you have with your phone. It’s not the worst I’ve ever heard of though. So at least there’s that!
1 person likes this
@jstory07 (150337)
• Roseburg, Oregon
15h
I hope you get the phone problem figured out.