Seeking urgent help

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Hello every body. I want urgent help in providing the right web site. Because I have a Micromax Mic 212 Digital satellite reciever and it fails to respond suddenly. And I want to upgrade it via internet but I couldn't able to find the right website. So would you please help me in finding the website for that Item. And my big problem is that the reciever doesn't have any lable who made it or in which country does it produced. your faithfully... Misghina tekle Asmara Eritrea