Urgent Help Please for windows/ipod PLease!!
By kyliepops
@kyliepops (269)
Australia
December 4, 2006 7:48pm CST
Hi there, im trying to install my ipod software on my computer nad it comes up with the following error:
1607: Unable to install InstallShield scripting Runtime
Does that mean i need to install something else on before it??
3 responses
@Poison_Girl (4150)
• United States
5 Dec 06
Sounds like it's just having problems installing. Are you trying to run it from the disk? It might be outdated. Try downloading the software from the website.
http://www.apple.com/itunes
It should have the iPod software you need, including iTunes. Good luck!
1 person likes this
@kyliepops (269)
• Australia
5 Dec 06
thanks poison girl, i thought it mighnt be old so went a bought new one today and it doing same thing with the new disc. Silly computer!! Im trying to find something that will tell me if there is something missing, thanks anyway!
@Poison_Girl (4150)
• United States
13 Dec 06
I think what others said about making sure Winblows is up to date is a good idea. Also, just going out and buying a new iPod doesn't mean the CD is going to be any newer. Software is constantly being updated and quickly goes out of date and gets old. Downloading the latest is always your best bet.
1 person likes this
@kyliepops (269)
• Australia
2 Jan 07
i finally got it fixed, i had to reload a whole heap of missing files back to puter, incl quicktime runtime and oh too many but its all good now, thanks for your help!
@ossie16d (11821)
• Australia
13 Dec 06
Have you tried to install it on another computer kyliepops, as that would tell you whether or not it is your own computer or the CD you are using. Also check that the version of windows you are using is compatible with the software, because sometimes that can be the problem.
I wish I had some really useful advice to help you, but sadly this is the best I can do. :)
Good luck kyliepops and hope that you find a solution to your problem soon.
@engineous (396)
• Australia
4 Jan 07
I think you should try restarting your computer. It seems that the component you are missing can be found on apple's website
