My wireless router won't work on my new cable service. Any ideas?

@not4me (1713)
United States
December 19, 2006 10:13pm CST
I had my secured connection up and running with no problems a couple days ago. Then we moved everything to our new house and when I set up the connection, my laptop said my wireless connection to my router is excellent, my desktop said the LAN connection is good to go but I can't access the Internet. Looked like a DNS problem. I brought up the command prompt and did a release and renew and I secured an IP address with no problems. I also tried repair just in case. I didn't change anything on my router, such as key and password. I thought it would be a simple switchover because I switched from one cable provider to another one. What am I missing ? Thanks in advance for your answers. Windoze XP Pro
1 person likes this
2 responses
@deejlux (524)
• Italy
20 Dec 06
Well,if yesterday all was good...i think you have to try to call your ISP. I don't think is a hardware or software problem,but simply a line problem.
@not4me (1713)
• United States
20 Dec 06
Yesterday I had it hooked up at a different house on a different cable service...starting to think it is a router config problem. Thanks for the suggestion!
@deejlux (524)
• Italy
20 Dec 06
I think it's quite impossible. The router config is saved in the firmware...i don't think the problem is this. First ask your ISP,then,if there's no other solution try to modify something.And if it says to you "the problem is SURELY yours" don't care,try again to call it,and specify tha your config is ok.
@not4me (1713)
• United States
20 Dec 06
I will - thanks. :)
• Canada
20 Dec 06
I agree. Even if you change your ISP your router settings should stay the same as routers normally get the IP address from the modem automatically - and if you haven't changed your settings it has to be an issue on their side. If all else fails you can call your router manufacturer. If that fails, switch back to your old ISP! :)
@not4me (1713)
• United States
20 Dec 06
I have a D-link router and I'm toolin' around their website now - thanks. I'm in a new area and my old ISP doesn't serve us. :( I wish they did! Thanks for the suggestion! :)
@not4me (1713)
• United States
23 Jan 07
It turned out not to be an ISP problem but the way I was booting everything up. Who knew there was an order? I had to reboot the router and then reboot my computer. Someone suggested it on another q&a website and it worked! S-t-r-a-n-g-e.