People wonder y d call centre guys r paid so much..........4 just being on fone

Phones - Phones
@Serjas (2328)
India
December 20, 2006 4:34pm CST
PEOPLE WONDER WHY THE CALL CENTRE GUYS ARE PAID SO MUCH......FOR JUST BEING ON THE PHONE. TAKE A LOOK:1) Tech Support: "I need you to right-click on the Open Desktop."Customer: "Ok."Tech Support: "Did you get a pop-up menu?"Customer: "No."Tech Support: "Ok. Right click again. Do you see a pop-up menu?"Customer: "No."Tech Support:: "Ok, sir. Can you tell me what you have done up until this point?"Customer: "Sure, you told me to write 'click' and I wrote 'click'."-------------------------------------------------- 2) Customer: "I received the software update you sent, but I am still getting the same error message."Tech Support:: "Did you install the update?"Customer: "No. Oh, am I supposed to install it to get it to work?"-------------------------------------------------- 3).Customer:: "I'm having trouble installing Microsoft Word."Tech Support:: "Tell me what you've done."Customer: "I typed 'A:SETUP'."Tech Support:: "Ma'am, remove the disk and tell me what it says."Customer:: "It says '[PC manufacturer] Restore and Recovery disk'."Tech Support:: "Insert the MS Word setup disk."Customer:: "What?"Tech Support: "Did you buy MS word?"Customer: "No..."-------------------------------------------------- 4).Customer:: "Do I need a computer to use your software?"Tech Support::?!%#$ -------------------------------------------------- 5).Tech Support:: "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?"Customer: "Wow. How can you see my screen from there?"-------------------------------------------------- 6) Tech Support:: "What type of computer do you have?"Customer:: "A white one."-------------------------------------------------- 7). Tech Support:: "Type 'A:' at the prompt."Customer:: "How do you spell that?"-------------------------------------------------- 8). Tech Support: "What's on your screen right now?"Customer: "A stuffed animal that my boyfriend got me at the grocery store."-------------------------------------------------- 9). Tech Support:: "What operating system are you running?"Customer: "Pentium."-------------------------------------------------- 10). Customer: "My computer's telling me I performed an illegal abortion."-------------------------------------------------- 11).Customer: "I have Microsoft Exploder."-------------------------------------------------- 12).Customer: "How do I print my voicemail?"-------------------------------------------------- 13). Customer: "You've got to fix my computer. I urgently need to print document, but the computer won't boot properly."Tech Support: "What does it say?"Customer: "Something about an error and non-system disk."Tech Support: "Look at your machine. Is there a floppy inside?"Customer: "No, but there's a sticker saying there's an Intel inside."-------------------------------------------------- 14). Tech Support: "Just call us back if there's a problem. We're open 24 hours."Customer: "Is that Eastern time?"-------------------------------------------------- 15). Tech Support:: "What does the screen say now?"Customer: "It says, 'Hit ENTER when ready'."Tech Support:: "Well?"Customer: "How do I know when it's ready?"-------------------------------------------------- 16). A plain computer illiterate guy rings tech support to report that his Computer is faulty. Tech: What's the problem? User: There is smoke coming out of the power supply. Tech: You'll need a new power supply. User: No, I don't! I just need to change the startup files. Tech: Sir, the power supply is faulty. You'll need to replace it. User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command. 10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up. Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem. User: I knew it! Tech: Just add the line LOAD NOSMOKE.COM at the end of the CONFIG.SYS. Let me know how it goes. 10 minutes later. User: It didn't work. The power supply is still smoking. Tech: Well, what version of DOS are you using? User: MS-DOS 6.22. Tech: That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes. 1 hour later. User: I need a new power supply. Tech: How did you come to that conclusion? User: Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply. Tech: Then what did he say? User: He told me that my power supply isn't compatible with NOSMOKE. ------------------------------------------------- 17) customer care officer:I need a product identification no: right now and may I help u in finding it out? Cust: sure CCO: could u left click on start and do u find 'My Computer'? Cust: I did left click but how the hell do I find your computer?
1 person likes this
5 responses
• India
18 Jan 07
hello...call centers are the most toughest places to survive..and agents are not paid much..they are paid american change..as compared to the agents in foreign countries..
1 person likes this
@Serjas (2328)
• India
19 Jan 07
please read the discussion......then only reply!
@mvsrao (4366)
• India
21 Dec 06
well ! this has been circulated many times thru the e-mails . well published ...
1 person likes this
@Serjas (2328)
• India
3 Jan 07
thanks for your reply
@remaster74 (4064)
• Greece
3 Jan 07
I think these guys have to have valiums for free.
@Serjas (2328)
• India
3 Jan 07
thanks for your reply
• Portugal
22 Dec 06
What is that? you can put that things in mylot, you will lose all your earnings ....
@Serjas (2328)
• India
3 Jan 07
it is just for fun yaar....just for relax thanks for your advise
@deejlux (524)
• Italy
21 Dec 06
LoLLLL :D It was very funny,thank you ;D
@Serjas (2328)
• India
3 Jan 07
thanks for your reply