have you heard of this?

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have you heard of this website? the instant-riches.com ???? my friend wanted to have an online job and purchased this program and it says there that if in case you are not fully satisfied with the program you can just email them and they will give a full refund of your money. . . now her problem is she was charged for this program and another is the clickbank and costs here more than thousand.. she emailed this instant-riches asking her full refund but she got no response from them... i would like to know if this instant-riches is a scam or what?... PLEASE HELLPPP!!!!