Checking Receipt's

@soldenski (2504)
United States
January 9, 2007 1:44pm CST
Do you check your receipt's? I went to Wal*Mart last night, I tried to buy some Christmas card's that were on sale at 75% off, when my husband checked the receipt, he noticed that the card's were charged at full price $12.95 with no discount. I went back to the store and asked for our money back. I bought a different box of card's and was charged .50 for them. My question is this...Do you check your receipt? What do you do if you are charged more then the price that was posted?
7 people like this
30 responses
• United States
17 Jan 07
I do check my receipts, esp if there is a sale. We are on a budget, and I refuse to let the cashiers pocket any extra cash, and you know they will! Most will anyway. I find any more it is hard to find an honest person. So yes, and if I feel I am over charged I do take it back.
@soldenski (2504)
• United States
24 Jan 07
It is such a pain to have to go back to the store and get a few dollar's back, but if I don't I feel ripped off and I get upset. So sometime's if it is only a few cent's I will let it go, but if it's dollar's I will go back.
@nzinky (822)
• United States
11 Jan 07
Being from Las Vegas we always have to check the receipts on all of our purchases........People here always try to over charge you here.......Also we we go for refunds we have to check and see if they gave us back what we paid for the item cause sometimes they are on sale and they try to give you the sale price instead of what you paid for it........
@soldenski (2504)
• United States
11 Jan 07
That is outrageous!!!! Thanks for your responce
@marciascott (25553)
• United States
11 Jan 07
I always check my reciepts. because the cashiers can be wrong. and registers could be wrong too. I have seen it happen to many times.
1 person likes this
@soldenski (2504)
• United States
11 Jan 07
Thank you for your responce
• United States
10 Jan 07
I check my receipt in the store as soon as I check out. I make sure I'm out of everyone's way and I stand there and look at it to make sure everything is correct. That way if something is wrong I can go right then and try to take care of the matter. I can't stand when I'm charged too much for something. The other day I went shopping and when I looked at my receipt the girl had charged me twice for dog food and that stuff isn't cheap when you have to buy the big bags so I took care of it right then while I was in the store.
1 person likes this
@soldenski (2504)
• United States
10 Jan 07
I get really upset that I was over charged. I've never been under charged so I probably would not be as upset lol
@girlymom (26)
• United States
10 Jan 07
I normally only check my receipts if it seems like I paid more than I thought I should. It has happened to me a few times that I was charged more than the price posted. I ALWAYS go back and get it fixed! Sometimes the price has even been charged correctly but they had a sign wrong or something, but they will usually honor their sign, usually!!!
1 person likes this
@soldenski (2504)
• United States
10 Jan 07
My husband usually think's it's me, that make's the mistake with the price, now he know's to trust me when I say it was charged wrong.
@crystal8577 (1469)
• United States
10 Jan 07
I always try to remember to check the recipt before I leave the store. If my kids distract me then I do forget sometimes. If I find that I am overcharged I go to customer service & get them to correct the price.
1 person likes this
@soldenski (2504)
• United States
10 Jan 07
My kid's usually distract me, so I find I have to return to the store, when this happens
• United States
10 Jan 07
I dont usually check the reciept after I leave, but if I am buying something that is supposed to be on sale then I watch when they are ringing it up to make sure that the price is taken down some from the regular price.
1 person likes this
@soldenski (2504)
• United States
10 Jan 07
Thanks for your reply
@Shaun72 (15968)
• Palatka, Florida
10 Jan 07
yes I malways check my recipts to make sure I payed the right amount and to take off how much I wrote my check out for.
@soldenski (2504)
• United States
10 Jan 07
Thanks for your reply
• India
10 Jan 07
yes i make it a point to check receipts.. after i found that the same item was billed twice a few months ago
@soldenski (2504)
• United States
10 Jan 07
Thanks for your reply
@sigma77 (5385)
• United States
10 Jan 07
I always do this. It is unbelievable how many times marked sale items are charged full price. I have found this to be true in all kinds of different stores. I would say that over a year, I have found errors about a third of the time. Mostly overcharges and maybe one or two undercharges. In most cases, I don't think it is intentional. I beleive the pricing systems are not always updated and some items are missed. It seems like it is becoming harder to determine the exact price for many items. A lot of times, you have no idea if it is on sale or if there is a special going on.
@soldenski (2504)
• United States
10 Jan 07
That is true, it is hard to detemine price's. I've had that happen in a few stores. Thanks for your reply
@scooter1024 (1243)
• United States
10 Jan 07
I dont always check my reciept but when I buy something on sale I usually do just to make sure it is priced right. I have had that happen before but I caught it at the register and they fixed the problem. It can be so aggrivating when you have to go back and it wasnt your mistake in the first place.
@soldenski (2504)
• United States
10 Jan 07
Thanks for your reply
@Marie2473 (8519)
• Sweden
10 Jan 07
I do, sometimes. I usually have a pretty good idea in my head what it will cost before i go to the checkout and if it is to much of a difference i always check. if it is a small amount i usually let it pass couse I donĀ“t have the energy to be bothered. But if it is alot of money i would definately go back and ask for the difference back!
1 person likes this
@soldenski (2504)
• United States
10 Jan 07
Yeah, I feel the same way, if it is a small amount and I catch it while it's be rung up, then I will say something. If I notice it on the receipt, then I will let it go, I don't like to waste my time for .05. I know it's the principal and probably an over-sight on the person who programmed the price in, but for five cent's, I don't care. :-}
@micheller (1365)
• United States
10 Jan 07
Yes, I always check my receipts. Exspecially when they have something that is so much percent off, I check it because they always try to rip you off with them kind of things. It has happened to me and people that I know plenty of times. Wal-Mart also has a habit of charging you for something twice, Iv'e heard many people say that.
1 person likes this
@soldenski (2504)
• United States
10 Jan 07
I have been charged twice for one item. It get's really annoying and make's me not want to shop at that store. Thanks for replying.
• India
10 Jan 07
Well, I always check up such things like receipts. its not a matter of being foolish or being over-cautious. and not even that of lack of trust. mistakes can happen, and they are becoming more and more common now a days. its really a pity if you have to pay extra just because someone made a mistake or the computer informaiton was not updated or any such silly reason. its always better if you just check all the receipts once. it doesnt take a lot of time either. just a matter of a few minutes and then you are mentally happy!
1 person likes this
@soldenski (2504)
• United States
10 Jan 07
I agree with you. Thanks for your reply
@Justme2007 (1848)
• United States
10 Jan 07
I sure do because they sometimes don't make the right adjustments and I try to check while they are checking. I have had to go and get my money back after leaving the line often and that makes no sense to me.
1 person likes this
@soldenski (2504)
• United States
10 Jan 07
It's a waste of time, when you have to go back and get your money back. It waste's your time and also another employee's time, so in essence the store end's up losing.
• United States
10 Jan 07
Walmart's around us are not known for their customer service, cheap prices yeah, but they don't really value your business. I purchased folders before school started, about 30 of them to donate and they were marked at 19 cents a piece. They rang up at 54 cents so I told the cashier, she called a manager over who went and checked the display which was clearly marked. I went with her and showed her the sign. She goes "oh, that was marked wrong, they really are 54 cents." and REFUSED to give me the sale price that was marked. So I walked out with nothing. If they make a mistake that's fine, but they need to honor their pricing. But I do check my receipt at Walmart all the time (try to watch also if possible). Any where else I watch but don't necessarily also check the paper copy. It just depends on how big of a hurry I am in.
1 person likes this
@irisheyes (4372)
• United States
10 Jan 07
There is a Staples near me that consistently charges over the price on the shelf. They overcharge slightly on at least every other item. I always check the receipt and raise a fuss. It's usually only about $.25 - $.50 difference per item. But it is the sort of store where a lot of people shop with company credit cards and do not check receipts. I feel the store knows that most of their customers will not check the receipt and takes advantage of the situation. I'm toying with reporting that store to the state attorney general's office. No other store in the area does this including the other Staples stores.
1 person likes this
@soldenski (2504)
• United States
10 Jan 07
I would report them. It just so annoying when you have to get back in line, to get your money back.
@classy56 (2883)
• United States
10 Jan 07
i always check my receipts from walmart,they are really bad about their sell price items,i bought a can of coffee that was suppost to be on sale for 4.84 an on my receipt they charge me 6.86 they do this all the time so now i make it a habit to check my receipts from them
@soldenski (2504)
• United States
10 Jan 07
I have had a few at Walmart also. Thank's for your reply
@creationhub (3070)
• Malaysia
10 Jan 07
I truly agree with this. Not every cashier is well versed with their job. Even the most experienced ones can still make mistakes. After all, we are all humans. We should be responsible to check our own receipts. Even if it is wrong, we should access the situation whether the fault is unintentional or vice versa. Normally, in established shopping centres, the automation of the cashiering minimizes such errors. But, in small outlets, it may be more rampant. There are instances of outlets that do not issue receipts in proper printout. More diligence is required to check for errors.
@soldenski (2504)
• United States
10 Jan 07
So true. Thanks for replying
@crazynurse (7489)
• United States
10 Jan 07
Oh yes, most definitely, I check all receipts. If I was overcharged, I go right back and ask that it be corrected. Sometimes, I'm already home before I check the receipt, which means a trip back to the store. When a trip back is required, I save the receipt and item, and go at my convenience, not right that minute! The two most recent incidences: I had gone to Burger King and ordered a value meal. About the time I handed my money to the cashier, an old friend tapped me on the shoulder. When teh cashier handed back my change, I didn't even notice what I was charged as the friend and I were catching up. The next day, I went to my wallet to get money for something and noticed how little was there. I grabbed the receipt which I had rolled up with the bills, and to my surprise, I had been charged 11 dollars for the value meal!!!! Needless to say, my fanny was on its way to Burger King! They were very kind and immediately corrected the error! The second incidence, like you, I was in Wal Mart. A grocery item was supposedly on sale, but I was overcharged. AGain, I didn't notice until I was home. The next day, I took the receipt in and showed them. They too, were very polite about a refund. My father once worked at a major grocery store chain. He told me that the prices are keyed into the computer system from a home office to all the stores in a geographical area and that mistakes are often made. He said that folks shouldn't feel badly at all about going back to have the store correct an issue. He said that sometimes the sale papers go out before the computers have the correct prices keyed into them!
@soldenski (2504)
• United States
10 Jan 07
Great stories, thanks for sharing.