Does anyone use paypal?

@HerShe (2386)
Canada
October 6, 2006 3:45pm CST
How do you get in touch with them? The 'contact us' goes nowhere. I need to change info with them. How can I do this? I'm going crazy!!
2 responses
• United States
6 Oct 06
You can definately contact them, before they let you submit your question to them they have you go through a few screens in the FAQ just to make sure you aren't asking a question that the answer is already out there to. What is your question, if you don't mind me asking, maybe I can help and answer it for you....let me know. Would be glad to help a fellow mylotter. LOL
@HerShe (2386)
• Canada
6 Oct 06
Thank you. My question is, 'How do I change my email address?' When I opened this paypal account, I had one email address. Well, a couple really. I have never used this account, and now I have moved since then and have a different internet provider. Therefore I have a different email address. I am trying to give them my new email address. But to no avail. I don't know what to do now.
• United States
6 Oct 06
Do you remember the email address and password that used to be associated with that account? Give me time to respond...I am leaving work now and I will be home in a little over an hour. I know you can do this. There is and easy way and a hard way...I have done it before, but I had to do it the hard way. Hopefully you will be able to do the easy way.
• United States
6 Oct 06
I'll make this a little easier...If you do remeber your old email and password then log into your account. Next to the email you have registered with that account there is a button that says add email address. Go in there and add your new email address. Go through the process to confirm that email address. Then I am pretty sure you can just go back into your accouna and delete any no longer existing email address. You are allowed either 5 or 7 address to each paypal account.
@sedel1027 (17851)
• United States
6 Oct 06
They have a phone number you can call: 1-888-221-1161 or you can email them. I have called they before, they are very helpful.
@HerShe (2386)
• Canada
7 Oct 06
I think I will have to use the phone #. Thank you very much.