customer sensitivity
@muthukrishnan (1)
India
October 8, 2006 6:00am CST
How to institutionise customer sensitivity in an organisation by making the process and products as sensitive to the customer's expressed and silent needs and wants.
1 response
@i_agree_but (1183)
• United Arab Emirates
8 Oct 06
There are 3 volumes of MBA lesson to teach you this tactics.
Which one to describe..
