is "sorry" enough?

@manong05 (5027)
Philippines
January 26, 2007 9:27pm CST
I bought a new and expensive kind of electric drill. I haven't even taken it off from the box when my neighbor borrowed it saying it's just something urgent. So I lend it to him. After a few hours he returned it and said "I'm sorry, I burned the motor" I was terribly dissapointed but I just said "no, problem" but deep inside, I was furious and I should have asked him to pay for it. Put in the same situation, What will you do?
12 people like this
66 responses
@tictac714 (975)
• United States
27 Jan 07
No sorry is not enough. He should have offered to pay for it. And if he is the kind of person who wouldn't even offer to pay for it, then you should not need to feel bad asking him to. Personally I don't lend stuff to people for this exact reason. And if I do, it's to a close friend, and something not terribly important, like a book. If you feel guilty about not lending people things, try not to let them know what exactly you have.
3 people like this
@nuffsed (1271)
27 Jan 07
Presumably the drill has a replacement guarantee. So isn't it a matter of inconvenience really? Of course your neighbour is a pig and should have behaved with some respect, but you will get a replacement wont you? I'd tell my neighbour not to bother asking for a loan of a tool again. Once bitten twice shy!!!
@manong05 (5027)
• Philippines
27 Jan 07
that's maybe a good idea. thanks.
2 people like this
• Philippines
27 Jan 07
I'd get furious, too. But, like you, I think I wouldn't be able to confront him. It's just hard to blurt out and confront a neigbor straightforward and say he should pay for it. I think the neighbor himself should take the initiative to replace it even if you do not say so. Doing so would back up his sincerity of being sorry.
@manong05 (5027)
• Philippines
27 Jan 07
that's what I was waiting for. Although I didn't expect outright replacement but at least a portion of it but unfortunately he didn't offer anything.
1 person likes this
• United States
27 Jan 07
UGGHH! THAT angers me..if it was me,i would have said..i understand your sorry..but that was brand new..could you please replace it? or something like that..Noo sorry was not enough in this case..if it was like a screwdriver..or hammer..ok..theer pretty cheap./lol..but if it was me..no matter what i would have broke i would have repaid for got another,,and thats what they should have done..Also..if you just bought this..is shoudl have a warranty..u should take it back and see about getting another..
2 people like this
• United States
27 Jan 07
Try taking it back to the store...9 out of 10 times, they will exchange it. WHen they ask what happened, just say you were using it to drill in a screw and it started smelling like it was on fire...and now it won't work. You don't have to tell them that you lent it out. It is a brand new drill, and I don't know what he could of possibly been doing with it to burn it up so quickly, but regardless, it's brand new and they really should take it back..It's worth a shot becuz you probably aren't going to get any money out of him...If he was going to replace it, he would of done so or atleast offered to.
1 person likes this
@manong05 (5027)
• Philippines
27 Jan 07
the warranty says defects caused by abuse on the part of the user is not covered.
1 person likes this
• United States
27 Jan 07
you kept the reciet right? just return it and get a new one, at least now you know it was a piece of crap and wasn't worth the money you paid for it...just go get a new one that works more than one time.
2 people like this
@manong05 (5027)
• Philippines
27 Jan 07
unfortunately the warranty does not cover misuse on the part of the user.
1 person likes this
@Jaytech (2251)
28 Jan 07
How can the shop prove it was misused? just tell them you started to drill a hole & it burned out! they haven't got a leg to stand on.
• Indonesia
27 Jan 07
well, if that happend to me, i'll ask him to be responsible for things that he have done. I trust him by lending him my motor drill, and he shouldn't burnt the motor after such generousity that i've gave him. I like to be frankly open to others, even if it broke his/her heart, still im not the one in the wrong side. I ask his responsibility is a very reasonable thing since i can choose. To choose just keep silent and grumbling within my self, or speak up and tell him how he has dissapointed me with things that he've done, and ask him how he would responsible for his ask. If he can't afford it, then just ask him to pay with something else, such as cleaning my front garden, or washing my dishes for a week / month ...
@manong05 (5027)
• Philippines
27 Jan 07
good suggestions! I'll think about that. thanks.
1 person likes this
• Philippines
27 Jan 07
That's terrible, I will tell him Im going to buy a new one and ask him to pay at least 50%, that's it. If I am in a bad mood I might even ask him for a replacement.
2 people like this
• United States
27 Jan 07
I don't think that's fair. You didn't even get to use it. I would be asking for the whole amount! If I borrowed a new item from someone and broke it, I would expect for them to ask me to pay for a replacement. Although I would offer, they wouldn't have to ask. Why should you have to pay 50%? You didn't break it or get any kind of use out of it...it was brand new!! Stand your ground! He is responsible for replacing it.
1 person likes this
@nuffsed (1271)
27 Jan 07
No I would not accept 50% He didnt borrow 50% of a drill and he returmned a whole burned out drill One new drill please.
1 person likes this
@manong05 (5027)
• Philippines
27 Jan 07
yes, 50% sounds fair enough.
1 person likes this
• United States
27 Jan 07
Why/how did it burn out so quickly? If it is relatively new and from an better name brand, I would take it back. There has to be some sort of warranty, no? Maybe it wasn't the neighbors fault...
2 people like this
• United States
27 Jan 07
First off you really should not have said it was okay because it wasn't. Things such as these are expensive and you were used. You did not feel ok with it and plp have to learn to speak frankly about how others make them feel or how will they know. You need to march over there and take back your "ok'. Tell them I know I told you it was okay but actually I am very upset over the whole ordeal and feel you need to replace my drill for me. I do not want this type of thing to come between our friendship and you replacing it can make all the difference in the type of person I think you are. It will take gutts but you can do. Say what you mean and plp will know who you are..
2 people like this
@Jotz14 (16)
• United States
27 Jan 07
Sorry is never enough. You have to buy the person a gift.
2 people like this
• United States
27 Jan 07
Sorry definitely isn't enough. I'd make him pay for it. Make him pay for some of it..but really, he should have offered to pay for it. Any decent person would have. I know I would offered.
2 people like this
@MsRetro (249)
• United States
27 Jan 07
I'd ask him to replace it. It doesn't need to be an angry confrontation. Just explain to him that it's new and you'd never even used it. Just a side question though... did the drill come with a warranty? There's a chance the store might replace it.
2 people like this
@manong05 (5027)
• Philippines
27 Jan 07
I've checked that out. The warranty only covers defects not caused by abuse on the part of the user.
1 person likes this
@XxAngelxX (2830)
• Canada
27 Jan 07
:( I'd like to say I was the type of person who would have demanded payment, however I am more like you. I too would have said no problem but been very upset. He should have been responsible enough to offer to pay for it, especially due to the fact that it was brand new and you hadn't even used it yet.
2 people like this
@dm74728 (159)
• United States
27 Jan 07
You shouldn't have to ask this person to replace the drill. Had he been raised right, he would have known replacing it is the ONLY right thing to do.
• India
27 Jan 07
the same that u did
2 people like this
• United States
27 Jan 07
I agree that he should pay for it. But unless you can tell him so he likely wont offer. I borrowed an inexpensive tool once and broke it. So then I went out and bought two of the same tool and gave one to the neighbor I had borrowed from and kept one for myself. If I had just bought one in the first place it would have cost me half as much. I learned a lesson! But the lesson for you is to certainly not loan this person anything again, and if you do, be prepared to ask him to pay for any damage. It's a shame he doesn't feel some responsibility!
• United States
27 Jan 07
Manong, you sound like such a nice person and so giving good hearted. Go back to him and ask him if he can go and buy you a new drill. If it sounds like too much.. Ask them to at least pay for half of it. Your being taken for a ride by these people. I know what it is like because you want to be friendly and don't want any problems or anyone upset with you. You must not lend them anything anymore, not even a roll of toilet paper. How rude of your neighbor. he should have ran out and bought a new drill before knocking on your door and presented it to you and said I broke the motor on the drill here you go. If you don't want to go that route, than take the drill back where you got it and ask them to replace it. Than do not tell your neighbor you got a new one and never let lend them anything again. My husband works on cars and has been screwed by lending them out before. I he only lends them out now to one very good friend of is and that is it.
2 people like this
@kishchun (497)
• Oman
27 Jan 07
it's really too bad, though i would just accept the apologies and fume inside. i would really be furious, though i may not show it.
• India
27 Jan 07
If he was a decent neighbour he wouldnt have said sorry and would have bought a new one .If i were in your position i would openly said him to pay for the losses
2 people like this
@babykay (2131)
• Ireland
27 Jan 07
Well if he was any kind of a good neighbour he would buy you a new one, same make and model. That is just lousy behavior. don't ever lend him anything ever again! I would probably be like you and not want to cause a fight but inwardly I would be fuming. The cheek of him. Do you think there is any chance that he will turn up with a new drill? If he does it is of course ok. But just "sorry"? Sorry would be ok if he broke a glass or something but a drill is an expensive item. no respect by the sounds of it. I understand where you are coming from not wanting a confrontation but really you should have told him how much it cost you and took it from there.
2 people like this
@Stephanie5 (2946)
• United States
27 Jan 07
How in the heck did he burn up a brand new drill? I would definitely ask him to replace it. Although, since you just bought it, you could probably take it back to the store and exchange it. It has to have some kind of warranty! If you can't though, I would ask him to replace it since it was brand new and he is the one that broke it. He should of offered to in the first place....I wouldn't be letting him use anymore of my tools ;-)...good luck!
• United States
27 Jan 07
I go on the whole you broke it you bought it line. I would have mentioned to him that it was brand new and that perhaps we would need to come to some kind of replacement arrangement. Had it been an old run down tool I wouldn't have cared so much. My question would be what kind of friend is this that would bring it back broken and not offer to replace it or hadn't already done so.
2 people like this