What's the worst experience you've had with a courier company?

@scarydog (170)
January 31, 2007 9:30am CST
We all know how bad courier deliveries can be... if you're sending or receiving. Worst experience I ever had was with a consignment of around 20 boxes of which 90% arrived damaged(the giveaway was the huge boot marks all over the boxes!) It ended with me closing my account and taking legal action against them....worst I've heard of was a 42inch plasma screen that was delivered and upon opening was literally in 100's pieces inside the box! So what's you're worse experience as a sender or receiver and did they eventually sort it out for you?
1 response
@Bizziebod (3497)
31 Jan 07
Hi scary, The worst sender ever is TNT! My name is mud down at the Exeter depot, every second parcel that I used to send out used to get lost or damaged. Last year I sent three parcels to Southern Ireland to the same customer but only two turned up, I phoned customer service and they swore blind my customer had received it and that their delivery driver remembers delivering all three, not an hour later I had a parcel turn up, it was my customers missing parcel that should have been in Southern Ireland, I was furious and ended up writing a letter to the MD, they rallied round like flies after this, but they didn't get any better!