What can I do for puffy eyes?

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I have had some trauma in my life and I have the need to cry - often unfortunately. I actually cry pretty hard and it has left my eyes red and very very puffy and swollen. Other than cool compresses or ice and Visine, what can I do? They are puffy on the lids and there are now bags underneath my eyes as well. I've been careful applying makeup, but the puffiness still shows and it looks like I've been crying. I have to go to work and otherplaces and I don't want people to know how upset I am or to ask questions.