soft start motor GPSII from Siliconics

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WE TRY TO START BUT THE AMPS IS TO HIGHT, THE MANUFACTURE TELL ME TO RAISE THE AMPS TO 250 %, WE OPERATE AT open LOOP, i THINK WE SHOULD OPERATE AS A CLOSE LOOP, THIS IS A 300 KW MOTOR AT 400 VOLTS ON A PUMP, COULD HELP ME FOR WHAT i WILL NEED TO DO TO GET THIS STARTOR IN RUNNING jchabot@somitasa.com