What is up with these automated voice customer service systems?
By Peaches1122
@Peaches1122 (470)
United States
February 7, 2007 12:28pm CST
These still need some work, if you ask me. I understand the value that these things bring to a company but most times you end up needing to talk to a person anyway. The voice recognition software is getting better but it is not ready to be used full scale. I hate talking to these "Robots".
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