Hang up problem

@zugedanit (1958)
Philippines
February 14, 2007 12:04pm CST
Windows usually hangs when a DVD or CD is loaded into the DVD-ROM or CD-ROM drive, AND on startup hangs if there is a disc in any of the optical drives. Then I have to reboot system manually, eject the optical drive quickly and remove the disc in order for Windows to load successfully. After doing this I can insert the disc and it will be read successfully and autorun will execute. Then when trying to install, for example a CDROM game, the install wizard will successfully launch and the software will start to install. Once you are prompted to insert disc 2, the tray opens and closes successfully, and as soon as the drive attempts to read the new disc (drive busy reading light starts flashing) the entire system locks up and Windows hangs. Pressing ctrl+alt+del buttons twice to restart does not work and I have to actually press the restart button to reboot the system. This problem occurs with or without Win XP SP1 loaded and I have installed the latest drivers for the DVD-ROM that I've downloaded from Aopen's website. Help!
1 person likes this
3 responses
@istanto (8565)
• Indonesia
15 Feb 07
You need new hardware.. I think that was not software problem if that software problem try to reinstall fresh of your windows XP, but positive I believe that was hardware problem you can't fix it if you not buy new dvd/cdrom.
• India
14 Feb 07
I understand your concern, press and hold shift key while inserting the CD into drive. This will stop Auto-run feature of CD-Rom. Might this help to solve the problem. Precaution: Do not run other programs while installing new softwares.
@FATRIX (983)
• India
14 Feb 07
My Pc never Hangs up