How to deal with telemarketer??????

@koh2007 (341)
Singapore
February 15, 2007 7:30am CST
What to say to a telemarketer! One of the things that has always bugged me (and I'm sure it has most of you, too)is to sit down to dinner only to be interrupted by a phone call from a telemarketer. I decided, on one such occasion, to try to be as irritating to them as they were to me. The call was from AT&T, and it went something like this: Me: Hello AT&T: Hello, this is AT&T.... Me: Is this AT&T? AT&T: Yes, this is AT&T.... Me: This is AT&T? AT&T: Yes. This is AT&T.... Me: Is this AT&T? AT&T: YES! This is AT&T.May I speak to Mr. Salem please? Me: May I ask who is calling? AT&T: This is AT&T. Me: OK, hold on. At this point, I put the phone down for a solid 5 minutes thinking that, surely, this person would have hung up the phone. I ate my salad. Much to my surprise, when I picked up the receiver,she was still waiting. Me: Hello? AT&T: Is this Mr. Salem? Me: May I ask who is calling please? AT&T: Yes, this is AT&T.... Me: Is this AT&T? AT&T: Yes, this is AT&T.... Me: This is AT&T? AT&T: Yes, is this Mr. Salem? Me: Yes, is this AT&T? AT&T: Yes, sir. Me: The phone company? AT&T: Yes, sir. Me: I thought you said this was AT&T. AT&T: Yes, sir, we are a phone company. Me: I already have a phone. AT&T: We aren't selling phones today, Mr. Salem. Me: Well, whatever it is, I'm really not interested, but thanks for calling. When you are not interested in something, I don't think you can express yourself any plainer than by saying "I'm really not interested", but this lady was persistent. AT&T: Mr. Salem, we would like to offer you 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year. Now, I am sure she meant she was offering a "rate" of 10 cents a minute, but she at no time used the word "rate". I could clearly see that it was time to whip out the trusty old calculator and do a little ciphering. Me: Now, that's 10 cents a minute 24 hours a day? AT&T: (getting a little excited at this point by my interest) Yes, sir, that's right! 24 hours a day! Me: 7 days a week? AT&T: That's right. Me: 365 days a year? AT&T: Yes, sir. Me: I am definitely interested in that! Wow!! That's amazing!! AT&T: We think so! Me: That's quite a sum of money! AT&T: Yes, sir, it's amazing how it adds up. Me: OK, so will you send me checks weekly, monthly or just one big one at the end of the year for he full $52,560? If you send an annual heck, can I get a cash advance? AT&T: Excuse me? Me: You know, the 10 cents a minute. AT&T: What are you talking about? Me: You said you'd give me 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year. That comes to $144 per day, $1,008 per week and $52,560 per year. I'm just interested in knowing how you will be making payment. AT&T: Oh no, sir, I didn't mean we'd be paying you. You pay us 10 cents a minute. Me: Wait a minute here! Didn't you say you'd give me 10 cents a minute? Are you sure this is AT&T? AT&T: Well, yes, this is AT&T, sir, but.... Me: But nothing! How do you figure that by saying that you'll give me 10 cents a minute that I'll give you 10 cents a minute? Is this some kind of suliminal telemarketing scheme? I've read about things like this in the Enquirer, you know. Don't use your alien brainwashing techniques on me. AT&T: No, sir, we are offering 10 cents a minute for.... Me: THERE YOU GO AGAIN! Can I speak to a supervisor please?!? AT&T: Sir, I don't think that is necessary. Me: Sure! You say that now! What happens later? AT&T: What? Me: I insist on speaking to a supervisor! AT&T: Yes, Mr. Salem. Please hold. So, now AT&T has me on hold, and my supper is getting cold. I begin to eat while I'm waiting for a supervisor. After a wait for a few minutes and while I have a mouth full of food....... Supervisor: Mr. Salem? Me: Yeth? Supervisor: I understand you are not quite understanding our 10 cents a minute program. Me: Id thish Ath Teeth & Teeth? (Is this AT&T) Supervisor: Yes, sir, it sure is. I had to swallow before I choked on my food. It was all I could do to suppress my laughter, and I had to be careful not to produce a snort. Me: No, actually I was just waiting for someone to get back to me so that I could sign up for the plan. Supervisor: OK, no problem, I'll transfer you back to the person who was helping you. Me: Thank you. I was on hold once again and managed a few more mouthfuls. I needed to end this conversation. Suddenly, there was an aggravated but polite voice at the other end of the phone. AT&T: Hello, Mr. Salem. I understand that you are interested in signing up for our plan? Me: Do you have that friends and family thing because you can never have enough friends and I'm an an only child and I'd really like to have a little brother......... AT&T: (click) Note From Me: When I get a call from a telemarketer I prefer to give them options. I simply tell them Steve is not here right now but would they prefer to speak to Slob Boy, Gutter Boy, BrainDead Man ..... Click............ :)
2 people like this
5 responses
• United States
15 Feb 07
What I do is try to be kind..because the telemarketer is not aware they are calling during dinner; and they are not calling to annoy you..Telemarketers are trying to make a living..I try to tell them .."I am sorry, but I am not interested at this time" . It takes a few minutes more to be kind but at least you don't have it on your conscience that you have been rude to someone;)+
@koh2007 (341)
• Singapore
15 Feb 07
thanks for sharing with us.. cheers!!
• Mexico
20 Feb 07
You could have answered that you signed up to that plan a few hours ago when somebody else called.
@tarlsgirl (102)
• United States
15 Feb 07
Some people, especially telemarketers do not give up, it is just in there job descripition, if we do out jobs, they do theres, alot of them can be very annoying and persistent though, its just there job and what they were trained to do.
@koh2007 (341)
• Singapore
15 Feb 07
ya i agree with u .. :) their motto Just do it..
• Mexico
20 Feb 07
SUPER description on how that all happened. I think it is not allowed in the USA, but in Spanish speaking countries the rules are a bit "normal". As my name is Freddy, I always answer in the USA with FBI, which you can explain as Freddy's Better Investments, or as Female Body Inspector, to name a few. Here in Mexico I answer with "Policia National". Guess what, all strangers hangup immediately. Problem solved.
• United States
6 Apr 13
OMG this is so flip'n hilarious! My hubby likes to jerk around with the telemarketers too. Even the ones that call and say we won a new car in a drawing we entered... um didn't enter a drawing never have. Anyway I will show this to hubby he might use this the next time we get a call.
@funkykid (441)
• India
4 Jun 11
No matter what your training told you, telemarketers can and do hang up on people constantly. Most are also on autodialers, which means a computer dials your number instead of a person deciding whom to call. The autodialer doesn't know or care what you've done on past calls. It simply dials every number in its system. Many telemarketers are also calling from overseas (usually India), so they don't care if they're breaking any laws in your country.