most of the time i am very satisfied. i have had some problems with the mail, asked for tech help and wasn't too happy with their answers, but it worked out eventually. and you can't complain tooo much since it's free, lol
ya , there is some communication gap between the customers and management, yahoo is trying out to solve out, i have been attach with it since 8 years, and some times i even find the same problems..!nothing is perfect isn't it..?????