iPod screen frozen, help?

February 27, 2007 9:32am CST
i have a 30GB iPod. The screen is currently lit up and frozen on the first menu - listing Music, Photos, Videos... I tried plugging the iPod into my computer but the computer and iPod were not responsive - the iPod icon did not even appear on my desktop. Has anyone ever had the same problem and how to fix it?
2 responses
• Uganda
31 Mar 07
Try Holding Select + Menu for 10 seconds
@felicas83 (311)
• Ecuador
9 Mar 07
maybe you could try going to www.apple.com/support/five_rs/ and see if the solutions they said there will help you, hope it is useful