How Does Your ISP Rate?

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I hate my ISP! After years of dial-up, wireless internet service finally came to the remote area of Michigan where I live. I expected the service to be a lot better than what I got. The satellite was installed, and we the adventure began. Don't get me wrong, when it's working well it is quite a bit faster than the dial up. After having the wireless internet connection, I wouldn't want to switch back. The problem is that our internet service goes down very often. Even when it isn't down completely, we often have times when it moves so slow that you can't even load a web page. Sadly enough, I think the most frequently called telephone number from our phone is the technical support number of our ISP. If that's not bad enough, every time you call them it seems that they talk down to you. “Yes, I have already rebooted my router as if you told me to do the last fifty times I called you. Yes, I have pinged your name server and these are the ping times. I’m not having any problems loading your webpage, so obviously my equipment is working fine.” When they run out of other things to say, they finally tell you that there doesn’t seem to be anything wrong with your service so the problem must be on your end or that you will have to pay $85 for a service call to find out what the problem is. Sorry about the rant, but I guess I have had one too many problems with them lately. Anyway, what I want to know is how your ISP rates? What kind of internet service do you have? Do you have problems with your internet service provider, or is it just me?